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Franschhoek: Guest Assistant | Luxury Wine Estate | Franschhoek | Mm posted by Kendrick Recruitment

Job Description

About the Role

We are seeking a friendly and guest-focused Guest Assistant to join a prestigious luxury wine estate in Franschhoek. This is an excellent opportunity to deliver exceptional service and ensure every guest has a memorable experience.

Key Responsibilities

  • Welcome and assist guests with warmth and professionalism
  • Provide information and recommendations about the estate and surrounding attractions
  • Assist with reservations, bookings, and guest enquiries
  • Support tasting sessions, tours, and estate events as required
  • Maintain front-of-house areas to the highest presentation standards
  • Coordinate with internal departments to ensure seamless guest experiences

Requirements

  • Friendly, approachable, and highly guest-focused personality
  • Excellent communication and interpersonal skills
  • Organised, proactive, and able to work independently
  • Flexible and willing to work weekends and public holidays
  • Previous hospitality or customer service experience is advantageous

Qualifications

No formal qualifications are required for this role.

Salary & Benefits

R11,000 – R13,000 per month

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Stellenbosch

The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.

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Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.

The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.

Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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