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Franschhoek: Butler / Guest Experience Host posted by Alpha Property Management Ltd

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Job Description

About the Role

We are seeking a highly skilled and experienced Butler / Guest Experience Host to join our team at Luxury Boutique Manor in Franschhoek. As the main point of contact for our guests, you will deliver exceptional, discreet service and create unforgettable experiences for our valued visitors.

Key Responsibilities

  • Warmly welcome and host guests from arrival to departure
  • Provide personalised butler-style service and act as the main point of contact for guests
  • Prepare and serve breakfast, refreshments, cocktails and light meals
  • Assist with special guest requests
  • Offer concierge services and local recommendations
  • Support daily operations and liaise with housekeeping and management
  • Maintain exceptional service standards and attention to detail

Requirements

  • Previous experience in luxury hospitality, guest relations or show house/private residence service
  • Excellent communication and interpersonal skills
  • Must live in Paarl, Franschhoek or Stellenbosch
  • Well-presented, professional and discreet
  • Flexible to work weekends, evenings and public holidays
  • Strong service ethic and ability to anticipate guest needs
  • Cooking experience

Qualifications

No formal education or certifications are required for this role.

Salary & Benefits

Competitive salary based on experience.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Catering / hospitality Jobs in Stellenbosch

The catering and hospitality industry is a dynamic sector in Stellenbosch, South Africa, with a growing demand for skilled professionals to cater to the local tourism industry. Typically, job seekers in this field can expect a competitive salary range, although it’s essential to note that salaries vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries in catering and hospitality are on the lower to moderate side compared to other industries.

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Common skills required for roles in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to multitask, effective time management, customer service skills, and knowledge of food safety and hygiene protocols. Typically, candidates with experience in the industry or relevant vocational training are preferred. Some common certifications, such as a Food and Beverage Management Certificate or a Hospitality Studies degree, can also be advantageous.

The catering and hospitality sector is often found in various industries, including financial services, technology industry, manufacturing sector, hotels, restaurants, and event management companies. These roles may involve working in kitchens, front-of-house staff, management positions, or specialized areas such as events or conferences.

Career development opportunities in the catering and hospitality industry are diverse and varied. With experience and additional training, professionals can move into senior roles, take on leadership positions, or specialize in specific areas of the industry. Common career progression paths include moving from entry-level to supervisory roles, progressing to management positions, or transitioning into related fields such as event planning or food production. Additionally, some professionals choose to pursue further education and training to enhance their skills and expertise.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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