Cape Town City Centre: Foh Receptionist, Durbanville

Date	2024-11-09
Job Title	Foh Receptionist, Durbanville
Employer	More Information
Salary
Category	Catering Hospitality
Location	Cape Town Region / Cape Town City Centre

Job Summary

Applicants are required to meet the following criteria: Previous hotel industry experience in a related role At least one-year semper system experience or similar PMS system Presentable and good communication skills Good administrative ability and computer literacy The successful applicant would be responsible for, but not limited to: Check in / out guests, and receive / answer all incoming calls Show guests to relevant conference rooms on arrival Assist guests with requirements, requests and inform relevant department Collate all end of day guest documents (Departure form) and scan into the server and deliver to accounts department. Distribute emails; administer petty cash at the beginning and end of each shift. Assist with making reservations, and update guest feedback spreadsheet. Maintain Vehicle logbook. Scan and email conference feedback forms and update database where necessary. Perform pit checks, and bill guests for extras. Fill in the key register daily. Populate spreadsheet of time frames for how fast customer service issues were resolved. Prepare and explain handovers to late shift daily. Set up conference venues, service the event, and follow up on function sheet and check lists Clean and prepare the conference venues and ensure they look presentable for sight inspections. Meet and greet delegates and assist facilitator with technical set-up. Serve snacks and refreshments, and accompany the delegates to the restaurant Retrieve completed feedback forms and hand them to the Banqueting & Events Manager, so that complaints and compliments are actioned. Manage the security at each shift. Manage all IT related queries and action Hotel Operating Equipment Repairs Action repair of movable assets and maintain register Conduct regular spot checks and manage all company vehicle maintenance and services. Manage health and safety as well as fire regulations.

View Job Cape Town City Centre: Operations Consultant

Salary:

Negotiable

Foh Receptionist, Durbanville position available in Cape Town Region, Cape Town City Centre. This job position was posted by . The job has been posted on 2024-11-09 in the Catering Hospitality category

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