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East London: Maitre D / Front Of House posted by Profile Personnel

Date 2024-11-24
Job Title Maitre D / Front Of House
Employer Profile Personnel
More Information
Salary 0
Category Tourism Hospitality
Location Eastern Cape
/ East London

Job Summary

Maitre D / Front of House required for a reputable hospitality company based in East London , Eastern Cape

Requirements:

  • Good understanding of the hospitality industry
  • Supervising the waiting staff
  • Welcoming guests in a friendly manner
  • Taking reservations
  • Overseeing the service of food and beverages to guests
  • Assigning tables
  • Able to work shifts (day, night, Sundays, public holidays)

Responsibilities:

  • Managing Reservations: Taking and organizing reservations, ensuring the restaurant is appropriately booked for each service period.
  • Greeting Guests: Welcoming guests as they arrive, ensuring they feel valued and attended to from the moment they enter.
  • Seating Arrangements: Assigning tables to guests according to their preferences, ensuring efficient use of seating capacity.
  • Coordinating with Service Staff: Liaising between the kitchen and the dining room staff to ensure smooth communication and service flow.
  • Handling Guest Concerns: Addressing any issues or special requests from guests to ensure a positive dining experience.
  • Maintaining Dining Room Atmosphere: Overseeing the ambiance and cleanliness of the dining area, ensuring it meets the restaurant`s standards.
  • Training and Supervision: Training new host/hostess staff on procedures and protocols, and supervising their performance during service.
  • Managing Wait Times: Ensuring guests are seated promptly and efficiently during busy periods, managing waitlists effectively.
  • Up-selling and Promotion: Recommending specials, promotions, or additional services to guests to enhance their experience and increase revenue.
  • Handling Payments: Occasionally processing payments and ensuring accurate billings

Should you wish to apply please email your CV through to Kerry OHagan at Profile Personnel
Maitre D / Front Of House position available in Eastern Cape, East London. This job position was posted by Profile Personnel. The job has been posted as a premium ad on 2024-11-24 at 13:06:14 in the Tourism Hospitality category

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East London: Maitre D / Front Of House posted by Profile Personnel

Maitre D / Front of House required for a reputable hospitality company based in East London , Eastern CapeRequirements:Good understanding of the hospitality industrySupervising the waiting staffWelcoming guests in a friendly mannerTaking reservationsOverse


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Maitre D / Front Of House

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