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Durban: Branch Manager posted by Cre8work!

Date 2025-01-07
Job Title Branch Manager
Employer Cre8work!
More Information
Salary 18000
Category It Computer
Location Kwazulu Natal
/ Durban

Job Summary

Role Overview:
As the Branch Manager, you will be responsible for overseeing the day-to-day operations of the branch, ensuring smooth and efficient courier services, managing a team of employees, and achieving business objectives. The ideal candidate will be a strong leader with a passion for logistics and a proven track record in operational management.

Key

Responsibilities:

  • Oversee all branch operations, including courier pickups, deliveries, and customer service.
  • Manage and lead a team of drivers, dispatchers, and support staff to meet performance goals.
  • Monitor and ensure compliance with company policies, safety standards, and regulatory requirements.
  • Develop and implement strategies to improve operational efficiency and customer satisfaction.
  • Manage branch budgets, control costs, and maximize profitability.
  • Build and maintain relationships with clients, ensuring their needs are met promptly and professionally.
  • Conduct performance reviews, provide coaching, and develop training plans for staff.
  • Address and resolve operational or customer issues in a timely manner.
  • Prepare and present branch performance reports to senior management.

Qualifications and Experience:

  • Bachelors degree in Business Management, Logistics, or a related field (preferred).
  • Minimum of 3-5 years of experience in logistics, courier services, or branch management.
  • Strong leadership skills with the ability to motivate and manage a team effectively.
  • Excellent organizational and time-management skills.
  • Solid understanding of courier operations, logistics, and delivery processes.
  • Strong customer service and interpersonal skills.
  • Proficiency in MS Office and logistics software.
  • Ability to analyze data and make informed decisions.
  • A valid drivers license is required.

Branch Manager position available in Kwazulu-Natal, Durban. This job position was posted by Cre8work!. The job has been posted as a premium ad on 2025-01-07 at 13:00:23 in the It Computer category

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