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Alberton: Dental Practice Manager posted by Future Africa Consulting (Pty)Ltd

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Job Description

Key Responsibilities:

  • Manage daily patient scheduling and reception flow.
  • Oversee billing, claims, authorizations, invoices, and statements.
  • Lead debt collection and manage accounts.
  • Supervise and support front-desk and clinical support staff.
  • Ensure correct use of GoodX Practice Management Software.
  • Handle accounts payable/receivable and monthly reporting.
  • Maintain compliance with HPCSA, OHSA, and POPIA regulations.
  • Drive patient satisfaction and resolve complaints professionally.
  • Conduct staff training, meetings, and performance reviews.
  • Monitor and implement infection control protocols.

Requirements:

  • 35 years experience in dental/medical practice management.
  • Strong knowledge of medical aid claims and debt collection.
  • Leadership or supervisory experience.
  • Proficiency in GoodX software.
  • Business or accounting background will be an advantage.

Skills:

  • Strong financial literacy.
  • Excellent leadership and team management.
  • Clear communication and problem-solving abilities.
  • Ability to perform in a fast-paced environment.



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