Bellville: Site Manager

Roles and Responsibilities Operational Management: Oversee activation running 9 hours daily, 5 days a week. Manage opening/closing procedures. Ensure equipment, infrastructure, and assets are functional, safe, and premium in presentation. Manage stock, consumables, POS, and daily operational controls. Enforce all safety and compliance standards. Technical Oversight: Operate and troubleshoot Flightscope, bespoke camera systems, PDQ, digital screens, WiFi, and Zoho CRM. Ensure correct data capture, consent workflows, and automation. Maintain uptime and handle escalation procedures. Commercial & P&L Management: Full responsibility for site revenue and profitability. Manage costs, margins, and commercial performance. Deliver weekly and monthly financial reports. Business Development: Secure new revenue: corporate days, functions, private events, sponsored activations. Build partnerships with HR teams, golf communities, alcohol brands, corporates, and hospitality partners. Prepare proposals and execute premium-level events. Customer Experience: Deliver a luxury, premium-standard guest experience. Handle escalations and ensure service excellence. Leadership & HR: Manage assistants and part-time staff. Oversee training, grooming standards, discipline, and professionalism. Reporting: Daily operational reports. Weekly KPIs. Monthly P&L reviews. Technical reporting logs. KPIs: Revenue growth. Customer satisfaction score. Technical uptime. Corporate booking conversion rates. Data accuracy and compliance. Cost control and profit margin targets. Appearance & Conduct Expectations: High-standard professional presentation. Zero tolerance for lateness or misconduct. No alcohol consumption during working hours. Must uphold brand ambassador standards. Working Hours: Rotational shifts covering 9-hour operational windows including weekends and public holidays. Non-Negotiables: Must be exceptionally presentable. Must be confident with technology. Must handle pressure professionally. Employment Details Employment Type: Permanent Employment Industry: Sports and Entertainment Work space preference: Work Onsite Ideal work province: Western Cape Ideal work city: Bellville Salary bracket: R 18000 – 20000 Drivers License: CODE B (Car) Own car needed: Yes