Middelburg: Internal Sales Representative posted by Finding Personnel (Pty) Ltd
Posted on 2025-07-07 00:00:00
| Employer | Finding Personnel (Pty) Ltd |
|---|---|
| Category | IT Sales |
| Location | Mpumalanga / Middelburg |
Job Summary
AREA: Witbank, Emalahleni
INDUSTRY: Mining – Personal Protective Equipment (PPE)
Salary / CTC: R 10 000 – R 15 000 (Depending on current earnings, qualifications, and experience)
Report to: Sales Manager
Type: Permanent Key Responsibilities:
- Treat walk-in customers with the utmost respect (e.g. smile and greet the customer, immediately address a customer when standing at the counter, stand when welcoming the customer)
- Know all the products and advise customers of new and special products
- Satisfy customer needs and provide accurate product information
- Help customers to exchange or return merchandise and sometimes even handle customer complaints
- Ensure invoices and correct regarding product in manuals
- Ensure that invoices are correct regarding documentation, order registration, lay-buys, cod sales etc.
- Show customers the required products and alternatives, submission of out of stock orders to order clerk.
- Use the correct telesales code
- Do same day quotes and follow up regularly
- Work together with the store men in order to keep the racks neat and tidy
- Keep the counter and display area neat and tidy at all times
- Act as the supervisor at the counter and display area neat and tidy at all times
- Act as the supervisor at the counter regarding solving problems, product knowledge, preventability of the display area
Qualifications and Skills:
- Matric or sales qualification
- Must have good customer service skills
- Knowledge of safety products is an advantage
- Microsoft excel, word and outlook
- Familiar with verbal and written communication skills
- Telephone etiquette
- Good work ethic and application of procedures
- Clean and presentable
- Attention to detail with the ability to approach clients with confidence
Experience:
- At least 1 year experience as a salesperson or in a sales or telemarketing agent
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