PURPOSE OF JOB: Is responsible for overseeing and managing operational activities at a specific site. This role involves ensuring that SLA is executed efficiently, safely, and according to specifications. The position plays critical role in coordinating work, supervising staff, and maintaining a productive and safe work environment. KEY PERFORMANCE AREAS: This position will be responsible for the following 4 Key Performance Areas: 1. Financial KPA: All costs are managed within the monthly budgeted allocation. 2. Customer KPA: To retain 100% of all Technical managed sites. 3. Operational KPA : To optimise End User Sales efficiency by 100% utilization of all sales resources. 4. Learn & Grow KPA: To enable end user sales executives to confidently retain and increase end user customer base within FYE. MINIMUM REQUIREMENTS / QUALIFICATIONS AND/OR EXPERIENCE 1. 3 Years’ experience with 1 years in a managerial technical position in a structured environment. 2. Tyre industry experience – preferred. 3. Strong leadership and communication skills. 4. Problem-solving and decision-making abilities. 5. Proficiency in computer applications for project management. 6. Proven experience on mentoring and coaching a team. 7. Passion on transforming service values to align with company culture. 8. Commitment for over achievement 9. Accountability to be honest and transparent with all communication with colleagues regardless of personal ramifications.