Bryanston: SHORT TERM UNDERWRITER: COMMECIAL

Our client, an established company within the financial sector is seeking to hire a highly skilled and experienced COMMERCIAL UNDERWRITER to join their team. This is an excellent opportunity for an individual with excellent analytical and detail-oriented skills and is able to work independently and as part of a team to grow their career within a reputable organisation. Knowledge: Microsoft Office; Commercial Insurance Products and Financial Services industry. Skills and attributes: Analytical and detail-oriented; Ability to work independently and as part of a team; Proactive and diplomatic; Strong communication skills both written and verbal; Ability to prioritise tasks; Logical thinker with a professional demeanour; Strong work ethic and reliability; Capacity to handle a pressurised, fast-paced work environment; Strong sense of ethics. Formal Education: Matric; NQF 5 in Short-Term Insurance; Regulatory Exam Level 1; A minimum of five years of relevant commercial underwriting experience; Commercial Lines Class of Business; DOFA confirmation from FSB; Cardinal 360 system experience will be an advantage. Duties: Effectively maintaining commercial underwriting standards and providing quality client service: Issuing new policies, renewals and endorsements on the CIMS3 System; Prepare new business quotes; Underwrite in accordance with standards, policies and procedures; Support sales team in acquiring and retaining profitable business; Attend to administration and written communication; Ensure that all documentation is processed accurately & correctly; Ensure documentation is checked and authorised if appropriate prior to dispatch; Ensure queries are resolved as per company standards; Negotiating renewal terms and preparing the renewal documentation; Ensure renewal reviews are completed timeously; Ensure retentions are calculated; Request, monitor survey and survey requirements as per laid down procedures; Correct unprofitable policies; Ensure policies are not overexposed; Checking policies before sending to clients; Telephone contact with clients when they phone in with queries or amendments/ additional covers; Saving all work electronically. Service delivery to ensure customer satisfaction: Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards; Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved; Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals; Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery. Maintain effective people practices: Align own behaviour with the organization culture and values; Share and transfer product, process and systems knowledge to colleagues; Collaborate and work with the Underwriting team to ensure required service levels are delivered. Continuous improvement to ensure effective service: Ensure adherence to organizational policies, practices and procedures; Identify and recommend areas / ways to improve processes.