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Bryanston: Travel Support Architect posted by Craven Cottage CC

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Job Description

About the Role

We are seeking an experienced and detail-oriented Travel Support Architect to join our team at Craven Cottage CC. As a key member of our travel support team, you will be responsible for providing exceptional support to our clients, ensuring seamless travel experiences, and contributing to the success of our business.

Key Responsibilities

  • Check visa and travel restriction requirements for new enquiries.
  • Support with any pre-qualification research if required.
  • Conduct research on hotels, tours, excursions, and experiences.
  • Gather quotes from suppliers.
  • Provide accurate data to Travel Designers for itinerary development.
  • Assist in background research for pricing or availability.
  • Make all hotel, tour, transfer, and ground bookings.
  • Request availability/options and manage confirmations.
  • Perform GDS flight bookings (if trained and certified).
  • Log payment reminders and follow up on release dates.
  • Maintain booking spreadsheets, CRM file accuracy, and supplier documentation.
  • Collect all documents from suppliers.
  • Assemble the final travel pack for Travel Designer approval.
  • Prepare vouchers, confirmations, e-tickets, and relevant attachments.
  • Ensure everything is correctly filed within CRM.
  • Provide first-line support for routine or admin-related issues.
  • Log client issues into CRM and escalate to Travel Designer where required.
  • Communicate with suppliers on routine changes (timings, confirmations, reminders).
  • Capture feedback in CRM.
  • Assist with updating client notes and preferences.
  • Support Travel Designer with sending follow-up communication packs.

Requirements

Grade 12

A formal travel & tourism qualification

At least 1–2 years travel industry experience preferred (inbound advantageous)

Strong admin or operations background welcome

GDS exposure an advantage

Tourplan knowledge advantageous

Strong organisational and administrative ability.

Excellent attention to detail.

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Good written communication.

Ability to multitask in a fast-paced travel environment.

Warm, service-oriented personality.

Reliability and consistency in task completion.

Willingness to learn and grow into a Travel Designer role.

Qualifications

No formal qualifications mentioned.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail Management Jobs in Gauteng

In Gauteng, the retail management industry is a common and thriving sector, with various opportunities available across the province. Typically, retailers in this region manage stores, oversee inventory, and are responsible for maintaining customer satisfaction. Generally, these roles involve coordinating daily store operations, managing staff, and driving sales growth.

Salary ranges for retail managers in Gauteng can vary widely depending on factors such as experience, company size, and industry sector. Broadly speaking, salary expectations typically fall within the range of R400 000 to R600 000 per annum. However, it’s essential to note that these figures are general estimates and may differ significantly based on individual circumstances. For example, senior managers in larger corporations or those with extensive experience in specific industries may earn higher salaries.

Common skills required for retail management roles include strong leadership and communication skills, as well as the ability to work under pressure. Other essential skills typically include inventory management expertise, customer service knowledge, and basic accounting principles. Retail managers must also be adept at managing teams, handling conflict resolution, and implementing operational efficiency initiatives. In addition to these fundamental skills, having experience with point-of-sale systems, e-commerce platforms, and data analysis software can provide a competitive edge in the job market.

Retail management roles are commonly found across various industries, including financial services sector, technology industry, manufacturing sector, and consumer goods retailers. These sectors value skilled professionals who can drive sales growth, manage inventory, and maintain customer satisfaction.

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Career development opportunities for retail managers in Gauteng typically involve promotions to senior leadership positions or specialized roles such as store operations manager or buying manager. With experience and additional training, individuals can transition into management consultant roles, where they can apply their expertise to help other businesses improve their operational efficiency. Furthermore, many retail managers pursue further education or obtain specialized certifications to enhance their skills and advance in their careers.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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