Job Description
About the Role
The Casino Product Specialist will be responsible for the measurement, development and management of online gaming products and tools, implementing new products and enhancing existing product offerings based on data analysis and market indicators, with the aim of promoting the brand as the online gaming brand of choice.
Key Responsibilities
- Work cross-functionally to define and implement casino product roadmaps, prioritize features and execute the end-to-end product life cycle
- Develop reporting & analysis methods/templates for the casino operations to understand product performance
- Perform data analysis on casino product performance, product spend, odds and margin analysis, customer segments and player profitability, casino promotions etc. to drive product decisions.
- Analyse and diagnose product performance issues and challenges and offer a solution in line with product knowledge and business needs
- Produce weekly, monthly and quarterly reports on casino products in order to determine growth and performance of gaming.
- Develop and implement action plans to boost casino performance and offers to be competitive to various casino segments.
- Research, recommend and implement gaming product innovation of new technologies across the customer experience
- Work collaboratively with all customers facing functions to ensure a consistent and accurate message is provided to customers on casino products.
- Quality assure and test/pilot solutions and products before delivery to business.
- Collaborate with management, operations teams and compliance teams to mitigate casino operational risk.
- Understand casino capabilities and customer needs and anticipate their future needs.
- Monitor and review the casino gaming revenue and identify challenges that need to be addressed.
- Review, measure and optimize casino promotional campaigns and bonus offers.
- Communicate and monitor the effectiveness of bonusing tools on customer behaviour and adjust where relevant.
- Work closely with CRM teams to identify opportunities to promote network promotions, exclusive game launches, new supplier integrations and new features introduced on the platform.
- Create and present Post Campaign Analysis reports.
- Collaborate with various operational teams to facilitate and monitor the integration and content release processes for new game providers.
- Follow a data-driven approach to continuously monitor the performance of the gaming offering and make adjustments to the casino lobby accordingly.
- Project manage marketing campaigns from concept to execution, working with marcomms teams, design, digital and operations teams.
- Facilitate and maintain partnerships/relationships to support the development, refinement and implementation of products and services.
Requirements
- 3 Year Degree / Diploma in Business Management
- 8 years experience in product management within the gambling/online gaming industry
- Experience with online casino product offerings and the evaluation of its effectiveness in market
Qualifications
- Formal education/certifications not mentioned
Salary & Benefits
- Salary details not mentioned
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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