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Johannesburg: Account Manager posted by WatersEdge Solutions

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Job Description

Location: On-site Melrose Arch, Johannesburg
Employment Type: Full-Time
Industry: SaaS | Logistics | Tax Recovery | Compliance Tech

WatersEdge Solutions is partnering with a global logistics and compliance tech provider to recruit a proactive and commercially minded Account Manager. This is an excellent opportunity for someone with a passion for client service, logistics, and data-driven growth. Youll work closely with international clients to drive efficiency, uncover growth opportunities, and support their complex cross-border operations.

About the Role

Youll manage and grow relationships with existing clients, focusing on value-driven support and optimisation. This role is ideal for someone who enjoys interpreting data, engaging stakeholders, and contributing to global service delivery in a fast-paced, client-focused setting.

Key Responsibilities

  • Build strong, trusted relationships with key client stakeholders

  • Identify upsell and growth opportunities across the companys service offerings

  • Analyse shipment data to uncover optimisation and efficiency gains

  • Deliver solution presentations and insights that drive client value

  • Drive client retention through proactive engagement and support

  • Collaborate cross-functionally with sales, marketing, operations, and product teams

What Youll Bring

  • 1+ year of experience in account management, client services, or sales

  • Strong commercial acumen and relationship-building skills

  • Analytical mindset with the ability to interpret data and identify trends

  • Exposure to logistics, compliance, or international shipping (advantageous)

  • Highly organised and proactive in fast-paced environments

Nice to Have

  • Experience in SaaS, fintech, or international trade

  • Familiarity with CRM tools and customer lifecycle management

  • Ability to deliver presentations to external stakeholders

Whats On Offer

  • Strategic, client-facing role with international exposure

  • Collaborative team environment

  • Opportunity to grow in a scaling global logistics technology business

  • Competitive salary and long-term growth potential

Company Culture

The company values innovation, efficiency, and customer-first service. Their team is global, driven, and solution-orientedworking together to streamline complex compliance and logistics challenges. This is an environment for proactive professionals who thrive on delivering results and building long-term client relationships.

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If you have not been contacted within 10 working days, please consider your application unsuccessful.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.

Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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