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Cape Town City Centre: Client Liaison / Inbound Call Centre

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Job Description

A recent professional profile photo is to accompany your application EMPLOYMENT TYPE : Permanent SECTOR : Sales BASIC SALARY : R10 000.00 Benefits START DATE : A.S.A.P / Immediate REQUIREMENTS: Matric 2 years of call centre/telesales experience Proven track record of success in telesales or in a call centre Fluent in English and Afrikaans (100% requirement) Proficiency in Microsoft Office (Word, Excel, PowerPoint) Patience when dealing with customers Ability to communicate and build rapport with clients Target-driven Fluent in English and Afrikaans non-negotiable DUTIES: Customer Assistance: Assess client needs and provide product recommendations based on customer preferences. Product Knowledge: Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions. Sales Process: Explain the benefits of different products, answer questions, and handle customer objections. Upsell or cross-sell complementary items such as accessories or warranties. Providing Information on Delivery & Assembly: Inform customers about delivery timelines, costs, and any assembly or set-up options available. Arrange for deliveries or coordinate with logistics teams. Meeting Sales Targets: Work toward achieving sales targets through effective customer interaction and closing sales.



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Cape Town City Centre: Client Liaison – Inbound Call Centre

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Job Description

Job Description: We are seeking highly motivated and results-oriented individuals to join our dynamic team. This role is ideal for candidates with a proven track record in call centre or telesales environments, looking to contribute to a high-performing team without cold-calling responsibilities. Location: Table View, Cape Town Basic Salary: R10,000 per month On-Target Earnings : Up to R18,000 per month Primary Responsibilities: Book and convert leads into appointments for our product specialists in the field. Work closely with our dedicated marketing team, which manages all brand campaigns from social media to TV. Maintain accurate records of interactions and appointments in the CRM system. Ideal Candidate Profile: Minimum of 2 years experience in a call centre or telesales role. Reside in or near Table View. Excellent communication and interpersonal skills. Fluent in English and Afrikaans. Demonstrated success in achieving targets and KPIs in a telesales or call centre environment. Why Join Us: Structured career growth opportunities within a supportive team environment. Competitive compensation with significant performance-based incentives. Work with a company that invests in marketing and lead generation so you can focus on closing appointments. Application Process:



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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