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Cape Town City Centre: Collections Strategy Manager

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Job Description

Youll be joining a forward-thinking financial services environment that actually listens when you say, “We can do this smarter”. Expect big-company resources without the red tape, a leadership team that values data-driven decisions, and room to build strategies that actually see the daylight. If youre tired of being the smartest person in the room but not being heard, this place flips that on its head. Key Responsibilities: Lead the development of a full collections strategy across the credit life cycle, from modelling to monitoring. Build, optimize and document models, portfolio insights, campaign plans and champion/challenger tests. Analyze risk, drive forecasting, manage scorecards, automate reporting, and make sure dashboards actually make sense. Partner with operations and data teams to turn insights into real results, higher collections, better recoveries, lower cost to collect. Job Experience and Skills Required: Honours Degree or equivalent – BCom (Maths, Stats, or Economics), Actuarial Science or any similar analytical field. 5 years in a similar analytics/collections/credit strategy type role. Strong exposure to financial services or banking (advantageous but not a dealbreaker). SQL, R, Python, AWS, and advanced Excel – you need to be comfortable building, breaking, and improving. Strong analytical and modelling experience. Ability to explain technical concepts to people who dont speak “data”. Strategic thinker with a solid track record of improving collections, reducing roll rates, and boosting portfolio performance. Apply now! For more exciting Finance vacancies, please visit:
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Cape Town City Centre: Collections Strategy Manager

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Job Description

Key Responsibilities: Lead the strategic development of the collections function, identifying opportunities to improve efficiency, effectiveness, and portfolio performance. Design, implement, and monitor collections models and strategies across the lifecycle. Analyse portfolio-level data to identify risk factors, diagnose root causes, and propose actionable solutions, including code optimisation and reporting automation. Build and review monthly collection targets, track performance, and collaborate with BI teams to ensure dashboards and reporting are accurate and actionable. Recommend and implement champion/challenger strategies to enhance portfolio profitability. Integrate data-driven approaches into operational processes to improve collections and recoveries. Optimise campaign plans and ensure efficient use of resources and tools. Identify enhancements to operational systems, processes, and policies to support business objectives. Communicate complex technical insights clearly to non-technical stakeholders. Job Experience and Skills Required: Education: Honours degree or equivalent in BCom (Maths, Stats, Finance), Economics (with Econometrics), Actuarial Science, or BSc Engineering Experience: 5 years experience in a similar role Skills: Strong analytical and reporting skills (SQL, R, Python, AWS, Advanced Excel) Banking or financial services experience is advantageous Apply now! For more exciting Actuarial and Analytics vacancies, please visit:



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Posted in Jobs in Cape Peninsula, Jobs in Cape Town City Centre, Jobs in Cape Town Region

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