Job Description
About the Role
We are seeking a highly skilled Dispatch Coordinator to join our team in Cape Town City Centre. As a key member of our logistics team, you will be responsible for ensuring seamless customer communication and efficient delivery operations. If you have excellent communication skills, strong organizational abilities, and experience with ERP systems, we encourage you to apply.
Key Responsibilities
- Handle customer queries relating to dispatch
- Organise and communicate with bulk and local outsource deliveries
- Communicate with customers regarding orders, ETAs, and late deliveries
- Ensure documentation for transport and deliveries are completed, filed, and sent for invoicing daily
- Communicate roadmap, directions, and contact details with customers
- Prepare vehicle routing for bulk and local deliveries
- Prepare waybills for bulk and local outsource deliveries
- Assist customers with collections and deliveries as required
- Check stock to assist pickers and escalate discrepancies to Warehouse Supervisor
- Organise and communicate with customers for the transportation of returns and credits
- Assist with MIGO of incoming goods
- Support with picking, packing, and stock counts as required
- Participate in HSE activities, housekeeping, and pro-active reporting
- Participate in operation excellence and continuous improvement activities
Requirements
Matric certificate. 5 years in a similar role. ERP system experience. Valid forklift license / driving experience. Must be a hands on person. Critical thinking skills and ability to work under pressure. Excellent numeracy skills and computer literacy. Strong time management skills. Ability to work in a team environment and independently. Must have good communication skills in English and Afrikaans. Drivers license.
Qualifications
No formal education or certifications mentioned in the original job description.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Transport / logistics / warehouse Jobs in Cape Town Region
The transport, logistics, and warehouse sector in the Cape Town region is an essential component of South Africa’s economy, with a growing demand for skilled professionals to manage the movement of goods and supplies. Typically, this industry experiences steady growth due to the expansion of international trade and e-commerce, as well as increasing domestic consumer spending. As a result, job opportunities in this sector are generally plentiful, particularly in areas such as supply chain management, transportation coordination, and warehouse operations.
When it comes to salary expectations, broad ranges can be expected across various roles in the transport, logistics, and warehouse industry. Typically, salaries vary depending on factors like experience, company size, and industry sector. For example, entry-level positions may fall within a range of R30 000 – R50 000 per annum, while senior management or specialist roles can command higher salaries, often ranging from R80 000 – R150 000 per annum. However, it’s essential to note that actual salaries can vary significantly depending on individual circumstances.
Common skills required for roles in the transport, logistics, and warehouse industry include strong organisational and communication skills, attention to detail, and basic mathematical and analytical capabilities. Other essential skills may include proficiency in transportation management software, knowledge of safety protocols, and experience with inventory management systems. Many employers also place a high value on technical certifications, such as a National Diploma in Logistics or a Transport Manager’s Qualification.
Industries commonly employing transport, logistics, and warehouse professionals include financial services sector, technology industry, manufacturing sector, and e-commerce companies. In Cape Town, this can also include sectors such as retail, food processing, and pharmaceuticals. These industries often require skilled staff to coordinate the movement of goods, manage inventory levels, and ensure timely delivery.
For those interested in a career in transport, logistics, or warehouse management, there are numerous opportunities for professional development and career advancement. Typically, roles can progress from operations coordinator to senior manager, with further qualifications and experience leading to specialist positions such as supply chain manager or logistics director.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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