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Cape Town City Centre: Finance Manager – Business Partnering (BPO / Contact Centre Environment)

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Job Description

This role sits at the heart of the business, partnering closely with Operations and senior leadership to drive financial performance, protect margins, and support informed decision-making across complex, contract-driven environments. What Youll Be Doing: Own the full financial management cycle, including monthly management accounts, forecasts, budgets and variance analysis Act as a trusted business partner to Operations , providing commercial insight and constructive challenge Translate operational KPIs (volumes, productivity, staffing, and attrition) into clear financial impact Support contract-level financial performance, including margin analysis, SLA risk assessment and re-forecasting Monitor and manage key cost drivers, particularly labour, overtime, productivity and utilisation Provide scenario modelling and decision support for operational and strategic initiatives Ensure strong financial controls, balance sheet ownership (accruals, provisions, and WIP) and governance Contribute to continuous improvement initiatives across finance and operations What Were Looking For: Qualified finance professional (CA(SA), CIMA, ACCA or equivalent) Proven experience as a Finance Manager or senior commercial finance professional Strong business partnering experience within operational, fast-paced environments Exposure to BPO, contact centre, outsourcing, shared services or contract-based businesses is highly advantageous Solid understanding of margin management, cost control and operational drivers Confident communicator able to challenge stakeholders constructively Comfortable working under pressure in a performance-driven environment Why This Role: High-impact role with real influence on business and contract performance Exposure to large-scale, global operations supporting international clients Opportunity to work closely with senior operational leaders Fast-paced, commercially focused environment with strong career development potential For more exciting Finance vacancies, please visit:

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Accounting / Finance Jobs in Cape Town Region

In the Cape Town region, accounting and finance positions are typically found in various industries, including financial services, technology, and manufacturing sectors. The job market for these roles is generally stable, with a steady demand for skilled professionals to support business growth and development.

Accountants and finance specialists in Cape Town can expect salaries that range from R400 000 to R1 500 000 per annum, depending on factors such as level of experience, company size, industry sector, and specific job requirements. For example, entry-level positions may start at the lower end of this range, while senior roles or those in larger companies may command higher salaries towards the upper end. However, these figures are only general guidelines and actual salaries can vary significantly depending on individual circumstances.

Common skills required for accounting and finance roles in Cape Town include proficiency in financial software such as SAP or Xero, strong analytical and problem-solving skills, excellent communication and interpersonal skills, a solid understanding of tax laws and regulations, experience with budgeting and forecasting, and a degree in accounting or a related field. Other desirable skills may include knowledge of cloud-based technologies, data analysis tools, and industry-specific regulations.

The financial services sector is one of the largest employers of accountants and finance specialists in Cape Town, followed by technology and manufacturing industries. These sectors require professionals with a strong understanding of financial management, budgeting, and forecasting to support business growth and decision-making. Other industries that may employ accounting and finance staff include construction, tourism, and agriculture.

For those interested in pursuing a career in accounting or finance, there are many opportunities for professional development and advancement. Many companies in Cape Town offer training programs and mentorship schemes to help employees build their skills and expertise. Additionally, certifications such as the Certified Public Accountant (CPA) designation can be beneficial in enhancing career prospects. Overall, a strong foundation in accounting and finance, combined with relevant work experience and industry-specific knowledge, can lead to a successful and rewarding career in this field.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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