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Cape Town City Centre: Meetings and Events Manager

Cape Town City Centre: Meetings and Events Manager

Posted on 2025-08-21 00:00:00

Employer Unspecified
Category Catering / hospitality
Location Cape Town Region  / Cape Town City Centre

Job Summary

Their purpose is simple yet powerful: to create and inspire memorable experiences. Their vision: to become Cape Town’s most loved hotel. We’re seeking an experienced Meetings & Events Manager to join their leadership team and take ownership of the hotel’s conference, banquet, and event operations. If you live and breathe these values – Teamwork, Respect, Innovation, Accountability, Passion, and Integrity – then this opportunity is for you. Key Responsibilities 🔹 Commercial & Business Development Actively source and secure new meetings and events business. Build and maintain strong client relationships, analyze market trends, and implement revenue-maximizing strategies. Manage departmental budgets, forecasts, and financial reporting. 🔹 Operations & Event Execution Oversee the planning, coordination, and flawless execution of all events. Ensure accurate Banquet Event Orders (BEOs) and conduct client site inspections. Maintain high standards of service, safety, and cleanliness. 🔹 Leadership & Team Management Lead, coach, and inspire the Meetings & Events team. Manage recruitment, onboarding, training, and performance. Foster a culture of accountability, professionalism, and service excellence. 🔹 Guest Experience & Communication Serve as the primary client liaison, anticipating and exceeding guest expectations. Monitor feedback and implement improvements to encourage repeat business. 🔹 Quality & Compliance Ensure events comply with brand standards, health & safety regulations, and internal procedures. Collaborate across departments for seamless event delivery. 🔹 Financial & IT Responsibilities Plan budgets and track departmental performance. Manage Opera system entries, invoicing, payments, and vendor processes. Champion technology and IT tools to streamline operations. Requirements Minimum 3 years’ experience in meetings, events, or banquet management. Degree or diploma in Hospitality Management (advantageous). Proven commercial acumen and ability to drive revenue growth. Strong leadership, organisational, and interpersonal skills. Excellent client service orientation and communication abilities. Proficiency in MS Office, Opera PMS, and event management systems. Key Competencies 🔹 Event Planning & Execution 🔹 Commercial Acumen & Business Development 🔹 Leadership & Team Management 🔹 Client Service Excellence 🔹 Operational & Compliance Expertise Important Application Notes Must hold a valid South African ID. Only candidates with relevant experience will be shortlisted. Ensure your CV is 100% updated. All applicants will attend a virtual introduction interview. Recruitment aligns with the company’s Employment Equity Plan.

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