Cape Town City Centre: Property Administrator (Cape Town)

KPIs/KPAs Tenant Administration Load and update Tenant on the In-house PIMS system; Tenant Statements: Receipt allocations from Bank Statements Current expiries Interest generation Meter reading generation Manual billings/adjustments/recoveries Lease billings Debit Run Finalized statements to Tenants Debit Orders Reconciliations and resolution of queries Tenant Turnover Finalize vacated Tenant accounts and Deposit refunds Lease Administration Obtain Credit Check and FICA where necessary Raise Lease input summary (LIS) Raise lease on the In-house PIMS system Update Lease Register Annual Municipal and Rates increases Draft Lease Authority Requests for submission to Landlords in conjunction with PM Draft Offers to Lease in conjunction with PM Deal with Leasing Hub on drafting of leases and checking in conjunction with PM Send Offers to Lease and Leases to Tenants and follow up to conclusion of lease process. Follow up on Tenant Installation Allowance Requirements for processing. Arrear Administration Following up on outstanding payments Update the Arrears report timeously Update and utilize company credit control service provider facilities (TPN) Prepare handover to Legal Credit Controller where applicable Property Administration Maintain Property, Unit, Tenant and Lease data on In-house PIMS system Maintain Lease audit schedules Update 18mth Expiry Report / Lease register / Tenant Retention Report Follow up and update Tenant Turnover Info on PIMS Notify Utility Management company of any tenant changes/updates Notify Finance of any Utility/Municipal/Recovery Accruals monthly Maintain Parking Schedules and Access discs Processing of Municipal and other invoices in conjunction with PM and Finance Account Reconciliations SKILLS AND COMPETENCIES ESSENTIAL TO THE POSITION You should have/be: Very strong communication skills Innovative thinking and ability to follow process Dynamic and enthusiastic The ability to interact professionally with tenants Competent time management skills Professional attitude and capability and personal initiative Be deadline driven Business Excellent communication and interpersonal skills on all levels. Strong negotiations skills. Dynamic and enthusiastic The ability to interact professionally with tenants Competent time management skills Professional attitude and capability and personal initiative organisation and project management skills. Flexibility to work outside of office hours for centre events, activations or weekends Human Capital Transparent honesty. Reliability. Positive Attitude and highly motivated Lead by example. Assertive and effective communication. Sensitive to client and staff requirements and problems. Ability to create a professional office environment Organization and planning skills. Demonstrate strong moral values, empathy, passion, career aspirations, and positive living QUALIFICATIONS AND EXPERIENCE Grade 12 (Matric), Relevant Diploma, Strong Proficiency in relevant computer packages (MS Office) and software package A minimum of 3 – 5 years experience in Property Administrator role and/ Financial accounting experience Customer Service and/or sales experience is a must Background in Property Leasing would be advantageous Strong Proficiency in relevant computer packages (MS Office) and software packages (PIMS or MDA)