Cape Town City Centre: SaaS Engineering Intern

About Our Client Our client helps businesses turn operational complexity into structured, scalable systems through workflow design, systems integration, and automation advisory. They operate within a SaaS and consulting environment to build structured operating systems through implementation, optimisation, and automation. The Role: SaaS Engineering Intern This internship provides practical exposure to workflow architecture, systems automation, and software implementation within a SaaS consulting environment. The role exists to support requirements gathering, workflow configuration, testing, documentation, and client onboarding initiatives while working with the Engineering and Growth & Development teams. Key Responsibilities Currently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field. Assist in gathering and analysing business requirements alongside the Growth & Development team to identify workflow gaps and automation opportunities. Collaborate on designing scalable workflow architectures and translating operational requirements into system configurations. Configure project management and automation platforms, including building custom workflows, statuses, custom fields, automations, dashboards, and reporting structures. Support API-based and no-code integrations between systems. Perform functional testing and validate workflow accuracy and system behaviour. Create and maintain technical documentation, SOPs, and user guides. Support client onboarding and assist with system-related support tickets. About You Currently pursuing or recently completed a Bachelors degree in Computer Science, Engineering, Information Systems, or related field. Basic knowledge of JavaScript, Python, or another programming language. Understanding of automation logic and workflow systems. Strong analytical and problem-solving ability. High attention to detail and clear communication skills. Ability to follow structured processes and standards. Professional conduct when interacting with clients during working hours (08:00 17:00). Willingness to learn in a fast-paced consulting environment. Familiarity with APIs, system integrations, and databases (SQL or NoSQL) advantageous. Exposure to version control systems such as Git beneficial.