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Cape Town City Centre: Store Leader or Store Manager posted by Quantum Recruitment

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Job Description

Key Performance Areas: Staff Management Stock Management Administration Customer service & Actual Sales Housekeeping Achieve set revenues and maintain required margins and KPIs Ensures effective store facilities management. Supervises the store employees in the areas of loss prevention, customer services. Provides management advice to staff on problems/store emergencies Verifies and monitors hours worked by temps on time sheets, controls overtime usage, etc Management of expenses to ensure they do not exceed budget e.g. telephone, stationery, petty cash, purchase orders etc Management of staffing plans Oversees stock counts Management of all operations programs Monitors and orders all store operating and merchandising suppliers e.g. signage, tags, stationery Cash management: opens and closes store in accordance with established policies and procedures i.e. verifies opening cash balance at each register, run daily bank up, etc. Oversees daily cash reconciliation and bank deposit procedures Communicate promotional event information to maximize the result of each event Execute staff dress in the store. Perform any and all duties normally assigned to subordinate staff to maintain staff coverage and to lead by example Job Requirements: 5 years retail management experience at retail chain, brand or similar retailer Demonstrable experience in retail management, including experience in coaching and developing people Ability to use retail business systems and Microsoft Office Ability to work weekends, evenings and holidays as needed Ability to communicate in English Knowledge of retail operations, including Sales and Customer Service, Merchandising and promotional techniques, inventory control and loss prevention. Strong analytical and negotiation skills are a must Ability to establish and maintain effective working relationships with individuals from diverse backgrounds such as customers, other employees, and management staff

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How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Retail / wholesale Jobs in Cape Town Region

The retail and wholesale sector in the Cape Town region is a dynamic and competitive industry, with many opportunities available for individuals seeking to start or advance their careers. Generally, job seekers can expect to find a range of roles across various sectors, including financial services, technology, manufacturing, and more. Typically, these positions require strong communication and customer service skills, as well as the ability to work in fast-paced environments.

When it comes to salary expectations, it’s essential to note that broad ranges can vary significantly depending on factors such as experience, company size, and industry sector. Generally, entry-level roles may fall within a range of R30 000 – R60 000 per annum, while more senior positions can command salaries ranging from R80 000 – R150 000 or more. However, please note that these figures are only rough estimates, and actual salaries may differ depending on individual circumstances.

Common skills required for retail and wholesale roles in the Cape Town region include excellent communication and customer service skills, as well as basic mathematical and analytical skills. Many employers also require staff to be proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint. Additionally, strong organizational and time management skills are often essential, as well as the ability to work well under pressure and meet deadlines. Other common skills include inventory management, sales and stock control, and basic first aid.

In terms of industry sectors, retail and wholesale roles can be found in a range of industries, including financial services, technology, manufacturing, and more. The financial services sector is particularly prevalent, with many banks and financial institutions employing staff to manage their retail operations. Technology companies also commonly require staff to manage their online stores and e-commerce platforms. Manufacturing and distribution companies often employ staff to manage their warehouses and logistics.

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For those seeking to advance their careers in the retail and wholesale sector, there are many opportunities for career development and progression. Typically, senior roles involve more responsibility and decision-making, with salaries commensurately higher. Some common career paths include management and leadership positions, such as store manager or department head, as well as specialist roles like supply chain management or inventory control. With experience and training, individuals can also pursue careers in related fields, such as logistics or supply chain management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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