Job Description
Who are we?
We are a full-service, integrated communications agency backed by a global commerce group. We deliver strategic, creative, media, digital, and retail media solutions that drive brand and business growth. With a strong focus on retail, we work in a fast-paced environment and pride ourselves on being collaborative, accountable, and agile.
Who are we looking for?
Were on the hunt for a seasoned Client Director / Business Director with solid experience in leading large-scale retail accounts and a proven ability to work across multiple channels including traditional, digital, and particularly retail media. Youll need to be a strategic thinker, commercially sharp, and a natural team leader who can inspire both clients and internal teams. Someone whos hands-on, solutions-driven, and thrives in a dynamic, high-volume environment.
What will you do?
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Lead the client relationship at a senior level, ensuring strategic alignment and consistent delivery across all work. 
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Oversee the development and execution of integrated marketing campaigns, with particular emphasis on retail media strategy and execution. 
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Guide and collaborate with internal departments (strategy, creative, media, digital, production) to ensure seamless delivery. 
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Drive business growth through client development, identifying new opportunities within the account. 
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Be the custodian of timelines, budgets, and overall campaign effectiveness. 
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Lead and mentor a client service team, fostering a culture of accountability, collaboration, and high performance. 
What do you need?
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810+ years experience in client service within an agency environment, with at least 3 years at a senior leadership level. 
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Demonstrated experience managing large retail clients and retail media campaigns. 
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Solid understanding of the full marketing mix ATL, BTL, digital, media, in-store, and shopper marketing. 
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Strong financial acumen, including budget management and forecasting. 
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Excellent communication and presentation skills both internally and externally. 
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A natural leader with a collaborative approach and strong attention to detail. 
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Resilience, adaptability, and the ability to remain solution-focused under pressure. 
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