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Cape Town: Content Coordinator posted by in The City Hospitality

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Job Description

About the Role

The Content Coordinator is responsible for the end-to-end execution, coordination, and performance of all content and marketing outputs across ITC Hospitality Group brands. This role owns the content calendar, publishing timelines, and content performance, ensuring all deliverables are executed on time, on brand, and aligned to the marketing strategy, while driving measurable growth in engagement, reach, and audience across digital and traditional platforms.

Key Responsibilities

  • Develop, manage, and keep the content calendar up to date across all brands and properties.
  • Coordinate campaign timelines, deliverables, and posting schedules.
  • Ensure all content is aligned to the marketing plan, campaigns, and key events.
  • Proactively identify risks to timelines and adjust plans to ensure deadlines are met.

Requirements

  • Diploma or Degree in Marketing, Communications, Graphic Design, or related field
  • 25 years experience in content creation, social media, or digital marketing (hospitality/tourism preferred)
  • Proficiency in Canva (Adobe Creative Suite advantageous)
  • Strong writing and editing skills
  • Good understanding of content formats, including social media and short-form video
  • Basic understanding of SEO and digital marketing principles
  • Familiarity with print production processes

Qualifications

No formal qualifications mentioned.

Salary & Benefits

This highly competitive salary for this role is based on experience. The benefits include:

  • Provident Fund and Medical Aid/Medical Insurance
  • Bi-weekly hybrid work option (remote work within two-week cycle, subject to operational requirements)
  • Supportive and people-focused work environment

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other Tourism/Hospitality Jobs in Western Cape

The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.

Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.

Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.

The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.

Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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