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Cape Town: Contract – Voice Broadband Migration Specialist posted by Mindmatch Consulting

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Job Description

About the Role

We are seeking a highly skilled Voice Broadband Migration Specialist to join our team on a 3-month contract basis in Cape Town. As a key member of our project delivery team, you will play a crucial role in supporting the successful completion of our Voice and Broadband Data Cleanse project. Your excellent communication skills, attention to detail, and ability to prioritize multiple tasks will be essential in ensuring the timely achievement of key milestones.

Key Responsibilities

  • Obtain customer numbering/address details and submit and track POV (Pre?Port Order Validations); place porting requests via portals/email; chase supplier updates; challenge incorrect rejections; investigate failed migrations; activate migrations and update stakeholders.
  • Provision circuits on carrier portals; place/amend orders; process cancellations; calculate and communicate early termination fees; coordinate cease dates with suppliers; ensure services stop on agreed dates; advise Billing to stop charges and third parties to cease billing; chase updates on ceases; work with internal teams to retain customers where appropriate.
  • Manage internal/external expectations; awareness of project objectives and impact.
  • Maintain order updates and daily WIP; own orders end-to-end across internal departments; update 999 address records for newly ported numbers as required; coordinate with Billing on order completion; update the customer contract database when services change.
  • Coordinate multi-technology orders; schedule engineers and manage diaries, ensuring the right skills/equipment and prerequisite services are in place; support internal sales with availability requests.

Requirements

  • Strong proactive, can?do approach
  • Excellent written communication and attention to detail
  • Proficiency in Microsoft Office (Outlook, PowerPoint, Word, Excel)
  • Ability to prioritise and manage multiple tasks/assignments; deliver complex tasks quickly and respond with appropriate urgency; highly organised with excellent time management.
  • Reliable, approachable; comfortable with web browsers/databases and general IT terminology; strong team player able to work with diverse styles/backgrounds.
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Salary & Benefits

Salary details not specified in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Telecommunication Jobs in Western Cape

The telecommunication industry is a thriving sector in the Western Cape, South Africa, with a strong demand for skilled professionals to drive innovation and growth. Typically, job seekers in this field can expect to find employment opportunities across various sectors, including technology, financial services, and manufacturing. Generally, the industry is characterized by rapid technological advancements, which creates a need for professionals who can adapt and excel in fast-paced environments.

In terms of salary expectations, it’s common for telecommunication professionals in the Western Cape to earn broadly ranging salaries, with experienced candidates often commanding higher remuneration packages. Typically, starting salaries for entry-level positions range from R500 000 to R800 000 per annum, while senior roles can command salaries upwards of R1 million to R2 million per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that these figures are general estimates and may vary significantly depending on individual circumstances.

Common skills required for telecommunication roles in the Western Cape include proficiency in programming languages such as Java, Python, or C++, as well as strong knowledge of networking protocols and software development methodologies. Additionally, many employers require candidates to possess excellent problem-solving skills, attention to detail, and effective communication abilities. Other valuable skills include experience with cloud-based technologies, data analytics tools, and Agile project management frameworks. In some cases, a degree in computer science or a related field may be preferred.

The telecommunication industry is diverse and encompasses various sectors, including the technology industry, financial services sector, and manufacturing sector. Financial institutions often require professionals to manage network security, while tech companies need skilled engineers to develop innovative solutions. In contrast, manufacturers rely on telecommunications experts to optimize their supply chains and logistics.

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For those interested in pursuing a career in telecommunication, there are numerous opportunities for professional development. Many employers invest heavily in training and upskilling programs, which can help employees stay current with the latest technologies and industry trends. Additionally, certifications such as CompTIA Network+ or Cisco CCNA can demonstrate expertise and enhance job prospects. With experience, professionals can move into senior roles, taking on leadership positions or specializing in specific areas, such as network architecture or cybersecurity.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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