Cape Town: CRM Consultant posted by Isilumko Staffing

The Dynamics CRM Consultant will be responsible for reviewing client business processes, re-engineering the clients processes to improve efficiency, and performing many of the functional tasks required for a successful CRM implementation.

The Dynamics CRM consultant must have a good knowledge of Dynamcis 365 and participates in the design and architecture sessions, gather and document business processes and requirements for the project. Assist with architecting the CRM system, related customizations, portals and is responsible for delivering high-quality CRM technical/business solutions

• Dynamics 365 as a key competency,
• D365 for Sales, Customer Service, Marketing, portals.
• Power platform and
• Microsoft 365 experience
• 4 years of experience actively involved with Dynamics 365
• Implementing projects
• Necessity to be a more senior person who can coach junior employees.