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Job Description
Data Administrator – CPTIT – Analyst, Data Management
Cape Town – Western Cape – South Africa
Cape Town – Western Cape – South Africa
ENVIRONMENT:
Our Client has an opening for a System Admin / Query candidate to join their IT team in Century City, Cape Town, South Africa. They specialize in the provision of fuel management solutions. They are looking for an energetic candidate that will primarily focus on maintaining and troubleshooting enterprise level data exchanges, APIs, control processes between their sites, servers and customers.
DUTIES:
Data Management Responsibilities
- Monitor and maintain all data transmission services/scripts.
- Configure and manage server FTP data folders.
- Perform data analysis queries
- Import / Export scheduling
- Process testing after updates
- Task prioritizing
Reporting and Reconciliation
- Quality / professional feedback to emails and lev3 escalations.
- Compile ad hoc reports.
- Perform financial reconciliations.
Collaboration and Requirements Gathering
- System Monitoring (Site, Network, Server, Imports, Exports).
- Work closely with stakeholders on query resolution.
- Perform business analytics and translate to SQL (reports/forms).
- Basic product line connection testing and troubleshooting.
- Work well with other business units
Software Admin
- Perform pricing setups & other operational functions on 3rd party reprice systems (lev1)
- Take responsibility for B2B data movements.
- Manage B2B certificate renewals.
- Ensure websites are HTTPS compliant.
Troubleshooting and Support
- Troubleshoot system failures and customer queries (lev1).
- Provide after-hour support for system-related failures (lev1).
- Troubleshoot Server failures / Oversee restoration (lev1)
- Support ticket creation, follow ups, closure
Documentation
- Compile and update system support manuals (lev1).
REQUIREMENTS:
- National Diploma in Information Technology or equivalent NQF 5/6 qualification required
- PHP (4+ years) required
- MySQL (any Database 4+ years) required
- Cloud Deployment experience required
- Linux deployment experience required
- Windows deployment experience required
- FTP exchange experience required
- API experience beneficial
- Basic Networking Experience beneficial
- Knowledge of XML beneficial
- Any previous support experience beneficial
- Touch typing required
- Good documentation skills
ATTRIBUTES:
- Commitment to stable systems
- Analytical with a penchant for problem solving
- Strong ethics
- Willing to learn / willing to share
- Good communication skills
- Be professional / well-spoken / patient
- English and Afrikaans and a third language if possible
- Attention to detail
- Integrate well with the team
- Own transport (commute to work) within working hours
- Be available after hours to restart processes if there is a system failure.
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