Cape Town: Food & Beverage Director, Luxury Five Star Hotel, Cape Town posted by HotelJobs

About the Role

We are seeking an experienced Food & Beverage Director to join our luxury five-star hotel in Cape Town. The successful candidate will be responsible for providing exceptional hospitality across all F&B outlets, achieving organisational profitability and delighting guests with trend-setting products and services.

Key Responsibilities

• Plan, forecast, and budget revenues and costs for the department.
• Staff and schedule associates, allocating duties to maximise associate productivity and minimise payroll costs.
• Create a work environment that fosters high employee morale, provides constant learning & development, and uses feedback from Employee Satisfaction Surveys to inform action plans.
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Recruit, manage, and appraise associates in the department.
• Implement the annual plan using the Tata Business Excellence Model framework, linking departmental objectives to the hotel’s overall strategy.
• Manage and lead associates to ensure maximum productivity.
• Oversee outlet managers and supervisors with day-to-day running of their departments.
• Monitor daily activities of all F&B outlets, including banquets.
• Work with outlet chefs on cuisine, menu planning & design for various outlets/banquets.
• Ensure prompt, efficient, and accurate service through regular monitoring of GSTS and feedback.
• Organise food festivals and develop guest loyalty and retention programmes.
• Compile and review monthly profit and loss statements for various outlets and assist in implementing approved budgets.
• Maximize F&B profitability by implementing cost containment strategies.
• Prepare promotion and marketing/PR plans for various outlets and execute them.
• Conduct refresher-training programmes for associates and guide new members of the department.
• Maintain regular contacts with corporate and individual customers, building strong relationships with them.

Requirements

• Graduates from reputed hotel management schools (desirable)
• Graduates with experience in hotels or hospitality sector (1 to 2 years in similar position) (desirable)
• Knowledge & Skills:
• Food and Beverage services including cuisines, menus, accompaniments, wines, beers, spirits, cocktails, tobacco, teas, coffees, other non-alcoholic beverages
• Rules of F&B service and service etiquette
• Professional guest interaction

Qualifications

• Graduates from reputed hotel management schools (desirable)
• Graduates with experience in hotels or hospitality sector (1 to 2 years in similar position) (desirable)

Salary & Benefits

• Competitive salary commensurate with experience.

Note: The original job description did not mention salary, so I couldn’t include it. If the employer provides a specific salary range, please let me know and I’ll be happy to add it.