Job Description
SUMMARY
Responsible for developing and implementing high-quality, innovative menus and recipes that reflect the property’s culinary identity within price guidelines set by Group Support Services. Ensures guest satisfaction through excellent kitchen hygiene, stock and waste control, and a well-trained team.
MINIMUM REQUIREMENTS
QUALIFICATION: Matric & relevant Culinary Qualification
EXPERIENCE: At least 2 years in a similar role within a 4/5-star hotel
KNOWLEDGE: All aspects of hotel kitchen operations
COMPETENCIES
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Communication: Verbal, comprehension
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Cognition: Analysis, decision-making
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Personal Effectiveness: Self-management, stress tolerance, attention to detail
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Teamwork & Leadership: Collaboration, influencing others
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Management: Strategic vision, business alignment
KEY RESPONSIBILITIES Management
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Train, develop, and motivate kitchen staff
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Enforce hygiene and safety protocols
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Lead by example with professionalism and positive conduct
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Oversee all culinary operations for smooth service delivery
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Set performance standards for guest satisfaction
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Manage kitchen supervisors: coaching, performance, discipline
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Ensure clear communication across kitchen and departments
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Share and implement Group Support updates
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Report operational incidents that may impact other properties
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Ensure proper storage and inventory standards
Operations
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Develop consistent, high-quality recipes and menus aligned with the propertys brand and pricing
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Maintain comprehensive hygiene practices
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Address guest complaints promptly and professionally
Administration
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Order stock timeously to prevent shortages and waste
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Source best-value products
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Maintain food labelling and storage standards
Financial
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Implement waste management to control costs
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Keep food costs within budget
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Price menus competitively based on market and compset
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Adhere to purchase order protocols
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Manage headcount and productivity to align with budget
Human Resources
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Oversee recruitment and onboarding in line with procedures
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Conduct training, coaching, and performance reviews
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Submit accurate HR documentation on time
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Enforce dress code and hygiene standards
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Apply fair discipline practices
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Maintain up-to-date staff files
GENERAL
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Participate in Duty and Night Manager shifts as required
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Be available telephonically and via email at all times
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Duties may evolve with business and operational needs
REVIEW CRITERIA
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Professional appearance
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Staff communication
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Financial performance
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Job knowledge
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Urgency and initiative
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Problem-solving ability
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to .za
**Please note that only successful candidates will be contacted. Should you not hear from us within 5 days please consider your application unsuccessful**
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Tourism/Hospitality Jobs in Western Cape
The Western Cape is a thriving region for other tourism and hospitality careers, with a diverse range of industries catering to both local and international clients. Typically, this sector experiences steady growth due to the province’s reputation as a popular tourist destination, attracting millions of visitors each year. Generally, job seekers in this field can expect to find employment opportunities across various sectors, from luxury hotels to outdoor adventure operators.
Salary ranges for careers in other tourism and hospitality vary widely depending on factors such as experience, company size, and industry sector. While broad salary expectations are difficult to pinpoint, it’s common for entry-level positions to fall within the R20 000 – R40 000 per month range, with more senior roles potentially exceeding R80 000 – R150 000 per month. However, these figures are highly variable, and actual salaries can differ significantly based on individual circumstances.
Common skills required for careers in other tourism and hospitality include excellent communication and interpersonal skills, a strong attention to detail, and the ability to work well under pressure. Other essential skills often include language proficiency (especially English and Afrikaans), knowledge of local culture and customs, and experience with customer service or marketing. Additionally, having a basic understanding of financial management, conflict resolution, and team leadership can be beneficial in advancing one’s career.
The Western Cape is home to various industries that commonly employ professionals in other tourism and hospitality, including the financial services sector, technology industry, manufacturing sector, and more. These sectors offer diverse opportunities for job seekers, from working as a concierge or tour guide to managing hotel operations or marketing campaigns.
Career development opportunities abound in this field, with common paths including taking on additional responsibilities, pursuing specialized training or certifications, and moving into management roles within existing companies. With experience and dedication, professionals can transition into senior leadership positions or explore entrepreneurial ventures, leveraging their expertise to build successful businesses in the Western Cape’s thriving tourism industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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