Job Description
SUMMARY
Responsible for developing and implementing high-quality, innovative menus and recipes that reflect the property’s culinary identity within price guidelines set by Group Support Services. Ensures guest satisfaction through excellent kitchen hygiene, stock and waste control, and a well-trained team.
MINIMUM REQUIREMENTS
QUALIFICATION: Matric & relevant Culinary Qualification
EXPERIENCE: At least 2 years in a similar role within a 4/5-star hotel
KNOWLEDGE: All aspects of hotel kitchen operations
COMPETENCIES
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Communication: Verbal, comprehension
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Cognition: Analysis, decision-making
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Personal Effectiveness: Self-management, stress tolerance, attention to detail
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Teamwork & Leadership: Collaboration, influencing others
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Management: Strategic vision, business alignment
KEY RESPONSIBILITIES Management
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Train, develop, and motivate kitchen staff
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Enforce hygiene and safety protocols
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Lead by example with professionalism and positive conduct
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Oversee all culinary operations for smooth service delivery
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Set performance standards for guest satisfaction
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Manage kitchen supervisors: coaching, performance, discipline
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Ensure clear communication across kitchen and departments
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Share and implement Group Support updates
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Report operational incidents that may impact other properties
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Ensure proper storage and inventory standards
Operations
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Develop consistent, high-quality recipes and menus aligned with the propertys brand and pricing
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Maintain comprehensive hygiene practices
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Address guest complaints promptly and professionally
Administration
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Order stock timeously to prevent shortages and waste
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Source best-value products
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Maintain food labelling and storage standards
Financial
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Implement waste management to control costs
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Keep food costs within budget
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Price menus competitively based on market and compset
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Adhere to purchase order protocols
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Manage headcount and productivity to align with budget
Human Resources
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Oversee recruitment and onboarding in line with procedures
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Conduct training, coaching, and performance reviews
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Submit accurate HR documentation on time
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Enforce dress code and hygiene standards
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Apply fair discipline practices
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Maintain up-to-date staff files
GENERAL
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Participate in Duty and Night Manager shifts as required
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Be available telephonically and via email at all times
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Duties may evolve with business and operational needs
REVIEW CRITERIA
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Professional appearance
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Staff communication
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Financial performance
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Job knowledge
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Urgency and initiative
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Problem-solving ability
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to *****@*****.co.za
**Please note that only successful candidates will be contacted. Should you not hear from us within 5 days please consider your application unsuccessful**
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