Cape Town: Hotel Receptionist posted by JenRecruitment

Our client, a well-established hotel known for its warm hospitality and excellent guest service, is seeking an experienced Hotel Receptionist to join their front-of-house team. You will be required to welcome guests, handle bookings, and ensure every stay feels seamless and special.

Candidate Requirements:

Valid Drivers License Non-Negotiable

• The candidate must be an experienced and confident driver.
• Practical driving ability and confidence on the road are essential.

Own Reliable Transport Not Public Transport

• Due to shift work, candidates cannot rely on public transport.
• Late-night transport (after 9pm) is often unavailable
• Reliable personal transport is therefore essential.

Location

• We are committed to supporting our local community.
• Candidates must live in Kuilsriver or surrounding areas.
• Applicants from Bellville, Brackenfell, Kuilsriver, or within a 20km radius will be considered.

Skills & Competencies

• Excellent communication skills and professional, polished appearance
• Customer-focused with the ability to manage challenging situations diplomatically
• Previous experience in a hotel or hospitality environment preferred
• Strong hosting and guest relations skills
• Excellent administrative skills, including accurate typing and professional email correspondence
• Fluency in English and Afrikaans

Age & Gender

• Candidates between 25 and 40 years old
• Female / Male

Working hours

• Willing to work shifts
• Working weekends and public holidays

Key Responsibilities:

• Welcome and assist guests in a warm and professional manner
• Manage check-ins and check-outs efficiently
• Handle guest inquiries and provide information about the estate and surrounding areas
• Answer phone calls and emails promptly and professionally
• Maintain accurate guest records and reservations
• Provide shuttle service to the restaurant and tasting centre (on-site only)
• Assist with bar service when required

Salary:

• Maximum R12,000, depending on experience
• 6 off days per month
• 21 days annual leave

Important:

If you do not hear from us within 14 days, please consider your application for this role unsuccessful. By submitting your application for this position, you consent to the retention of your personal information in our database for future employment opportunities. You also grant permission for your details to be reviewed by third parties solely for recruitment and employment purposes. Additionally, you confirm that all information provided is accurate and truthful.