Menu Close

Cape Town: It Service Delivery posted by Isilumko Staffing

Date 2024-11-24
Job Title It Service Delivery
Employer Isilumko Staffing
More Information
Salary 50000
Category It Computer
Location Western Cape
/ Cape Town

Job Summary

Our BPO client is looking for Service Delivery candidates:

Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams

Essential Functions

  • Client Portfolio Management End of End owner of key accounts from IT Service delivery perspective
  • IT Service Management and Delivery – Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.
  • Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.
  • Business Value Creation – Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.
  • Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
  • Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
  • Major Incidents Database Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.

Work Experience Requirements

  • Minimum 8 12 years in managing IT service delivery of large client relationship (800+Seats)

Willingness to work in a 24 x 7 environment

Education Requirements

Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP

It Service Delivery position available in Western Cape, Cape Town. This job position was posted by Isilumko Staffing. The job has been posted as a premium ad on 2024-11-24 at 13:21:08 in the It Computer category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly on jobmail for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


Here are some more related positions


Cape Town: Learnership Opportunity For Persons Living With A Disability. – Fetc Automotive Sales & Support Services Nqf Level 4 posted by First Car Rental

We are a proudly South African car rental company that has been in business for over 20 years. We have approximately 7 500 vehicles in use across South Africa and over 45 car rental branches located nationwide, including branches at all major South African

View Job  Cape Town: Restaurant Operations / General Manager / Store Manager (Fast Food) posted by Isilumko Staffing

View Job
Learnership Opportunity For Persons Living With A Disability. – Fetc Automotive Sales & Support Services Nqf Level 4

Durban North: Learnership Opportunity For Persons Living With A Disability – Fetc Automotive Sales & Support Services Nqf Level 4 posted by First Car Rental

We are a proudly South African car rental company that has been in business for over 20 years. We have approximately 7 500 vehicles in use across South Africa and over 45 car rental branches located nationwide, including branches at all major South African


View Job
Learnership Opportunity For Persons Living With A Disability – Fetc Automotive Sales & Support Services Nqf Level 4

Pretoria City: Admin Officer/Receptionist posted by SHAICON TENDERING SERVICES

Admin Officer/Receptionist required to start ASAP. Email resume to SHAICON TENDERING SERVICES Admin Officer/Receptionist position available in Gauteng, Pretoria City. This job position was posted by SHAICON TENDERING SERVICES. The job has been posted as a


View Job
Admin Officer/Receptionist

Johannesburg: Sectional Title Portfolio Manager – Property posted by LaMiLe Resource Services

Our client based in Randburg require a Sectional Title Portfolio Manager with a solid track record with relevant experienceManage estimated 24 Buildings.Must have at least 2 - 5 years experience in Property Management experiencePlease mail us a detailed cv


View Job
Sectional Title Portfolio Manager – Property

Gauteng: Customer Service/Sales Representative – Urgent Position posted by Sidqcon (PTY) LTD

We are looking for an enthusiastic Customer Service Representative / Telemarketer to generate sales either by cold calling or answering requests in a fast pace environment. You will be responsible for influencing existing or potential customers to buy prod


View Job
Customer Service/Sales Representative – Urgent Position

City Bowl: Project Manager – Logistics And Maritime Experience Preferrably posted by Truniq Professional Services

Project Manager Cape Town (CBD)Lucrative Package on offerWe are seeking a highly skilled, motivated, and results-driven Project Manager to join our clients Shared Services team. The ideal candidate will have a strong understanding of various business func


View Job
Project Manager – Logistics And Maritime Experience Preferrably

Bluff: Payroll Administrator posted by Tactical Security Services

Tactical Security Services Bluff Durban Vacancy: Payroll AdministratorThe ideal candidate loves working with figures, is ambitious and thrives on working in a dynamic environment that is high pressure & deadline driven. They are able to multi task & think


View Job
Payroll Administrator

Roodepoort: Junior Mechanical Engineer posted by Business Recruitment Services

As a Junior Mechanical Engineer, you will be part of our dynamic team, contributing to the design, development, and maintenance of automated spiral systems for the food processing industry. Your responsibilities will include:System Design and Optimization:


View Job
Junior Mechanical Engineer

Benoni: Intermediate Mechanical Draughtsman posted by Business Recruitment Services

Responsibilities:Prepare detailed and accurate drawings of mining equipment, components, and assemblies based on design specifications and engineering sketches.Work with various equipment, including Jaw Crushers, Chain Mills, Hammer Mills, Rod Mills, Shake

View Job  Cape Town: Saipa Trainee Accountant - 2025 posted by Sagen Advisory

View Job
Intermediate Mechanical Draughtsman

Kempton Park: Draughtsman posted by Business Recruitment Services

The Junior Draughtsman (Mechanical/Agriculture) will be responsible for preparing detailed design drawings and plans for mechanical and mining-related projects using CAD software such as Revit and AutoCAD The role involves working closely with engineers t


View Job
Draughtsman

Johannesburg City: Customer Service Representative – Urgently Needed posted by Perfect Dealz

Join our dynamic team at an online store in Wynberg, Sandton, Johannesburg, as a Customer Service Representative! This role is crucial for delivering exceptional service and support to our customers.Key ResponsibilitiesAssist Customers: Provide friendly as


View Job
Customer Service Representative – Urgently Needed

Alberton: Proposal Writer/ Fundraiser posted by Stepping Stone Hospice & Care Services

The Proposal Writer/Fundraiser at Stepping Stone Hospice will play a critical role in securing funding for the hospices programs and services. The primary responsibility is researching, developing, writing, and submitting grant proposals to foundations, go


View Job
Proposal Writer/ Fundraiser

Pietermaritzburg: Assistant Service Technician – Hydraulic And Belting Technician posted by IMFORCE MANAGEMENT HOLDING (PTY) LTD

Position Overview:We are seeking a motivated and detail-oriented Assistant Service Technician to join our team. In this role, you will support our service department in the installation, maintenance, and repair of hydraulic systems and belting products. Th


View Job
Assistant Service Technician – Hydraulic And Belting Technician

Boksburg: Enrolled Nurses – Urgently Needed posted by Qualitas Services (PTY) LTD

Enrolled nurses required in Benoni/ Boksburg/ Germiston area.Kindly send your updated CV,SANC receipt and a certified copy of your ID to Qualitas Services (PTY) LTD Enrolled Nurses - Urgently Needed position available in Gauteng, Boksburg. This job positi


View Job
Enrolled Nurses – Urgently Needed

City Bowl: Office Cleaners posted by Ditebogo Consulting & Services

REQUIRED QUALIFICATION OR EXPERIENCEMust have a Senior National certificate (Matric) and at least One (1) year experience in cleaning of office premises.If candidate does not have a Senior National certificate (Matric), must have at least two (2) years in


View Job
Office Cleaners

Nelspruit: Marketing And Sales Represantative posted by Perris Financial Services

Marketing:1. Develop and implement marketing strategies to reach target audiences.2. Create engaging content for social media, email, and blog.3. Manage and optimize website content for search engine optimization (SEO).4. Analyze marketing metrics and adju


View Job
Marketing And Sales Represantative

Witbank: Workshop Manager – Automotive Service (Witbank)

Minimum Job Requirements: - Senior Certificate (Grade 12) - Computer literate (Office suite) - Valid Drivers License - Motor Dealership experience / Approved Repair Centre experience (3 years) - Qualified Motor Technician (A-certification) - Management dip


View Job
Workshop Manager – Automotive Service (Witbank)

Kempton Park: Digitalization Manager – Products And Services

Aim of the position: The Digitalization Manager - Products and Services will focus on the digitalization of the Group`s Products and Services business units. This role will drive the digital delivery of the standardized equipment and create a digital inter

View Job  Cape Town: Supply Chain Coordinator posted by Goldman Tech

View Job
Digitalization Manager – Products And Services

Boksburg: Enrolled Nurses – Urgently Needed posted by Qualitas Services (PTY) LTD

Enrolled nurses urgently needed at a frail care in Boksburg. You will have to reside on the East Rand.Please note this is only for unemployed Enrolled nurses.Kindly send an updated CV, ID and Sanc receipt to Qualitas Services (PTY) LTD Enrolled Nurses - U


View Job
Enrolled Nurses – Urgently Needed

Cape Town City Centre: Motor Dealership Service Advisor (Northern Suburbs)

THIS POSITION REQUIRES FRANCHISED MOTOR DEALERSHIP EXPERIENCE This diversified volume brand motor dealership is looking for an experienced and highly tolerant Service Advisor to join their extremely popular dealership. To apply you will need a minimum of 2


View Job
Motor Dealership Service Advisor (Northern Suburbs)

Durban: Technical Services Itsm Consultant

We are seeking a Technical Services Consultant specializing in CA Service Management (CA SM) to join our ITSM consulting team. The role requires in-depth knowledge of CA Service Management (formerly known as CA Service Desk Manager) to assist clients in im


View Job
Technical Services Itsm Consultant

Johannesburg: It Service Manager

The ITIL ITSM specialist is a critical member of the IT team, responsible for managing the entire lifecycle of IT incidents. This includes initial triage, investigation, resolution, and prevention of recurrence. The role requires a strong understanding of


View Job
It Service Manager

Cape Town City Centre: Vehicle Service Advisor

We have a vacancy for a Vehicle Service Advisor with a Vehicle dealership Duties: Following up on vehicles booked into workshop, liaising between the client and workshop on progress of vehicles, ensuring customer satisfaction of vehicles serviced, maintain


View Job
Vehicle Service Advisor

Nelspruit: Engineering Services Manager – Nelspruit

Ensure infrastructure services are maintained and operational to service standards specified. Maintain availability of assets and building in accordance to specified standards. Support the planned maintenance programme in order to ensure business continuit


View Job
Engineering Services Manager – Nelspruit

Cape Town City Centre: Customer Service Agent – Technical Support Usa Hours – Cape Town

About the Role: We are looking for Customer Service Representatives to support our client operating as an MVNO (Mobile Virtual Network Operator), meaning we provide mobile services without owning the physical infrastructure. Our goal is to deliver exceptio


View Job
Customer Service Agent – Technical Support Usa Hours – Cape Town

Error making API request.

Share this to someone who needs a job:
Posted in Jobs in Cape Town, Jobs in Western Cape

More Jobs in Your Area