Cape Town: Key Account Manager: Retail Media posted by MH Solutions

About the Role

The Key Account Manager: Retail Media role at MH Solutions is a critical position responsible for maximizing revenue and cultivating strong, strategic relationships with key suppliers and internal stakeholders to grow the Retail Media Network. The incumbent will be the primary commercial interface, tasked with selling the value proposition of the Retail Media ecosystem, ensuring the flawless execution of campaigns, and reporting on performance to deliver exceptional return on investment (ROI).

Key Responsibilities

• Growing and retaining Key Supplier relationships
• Developing and implementing a solid relationship management process to retain and grow business within key accounts
• Developing business proposals to onboard new partners
• Retail Media commercial and sales growth – Meet and exceed sales targets for key suppliers
• Co-creating and executing a comprehensive sales strategy
• Ensuring that financial budgets are met for the Financial year
• Overseeing Campaign execution and performance
• Managing the end-to-end campaign lifecycle
• Stakeholder management
• Fostering Internal collaboration and value delivery
• Bridging between PEP’s internal teams and advertiser
• Ongoing project management and administration within portfolio
• Ensuring all administrative work are completed on accounts

Requirements

• Bachelor’s degree or advanced diploma in Business, Marketing, Media, or a related field.
• 3-5 years of experience in Key Account Management, Media Sales, or AdTech sales.
• Desirable/Advantage: Digital Marketing or Sales Certification, Retail Media accreditation (either Amazon, Tesco, Walmart etc) OR 5-8 years experience as a KAM in the retail media, e-commerce or trade marketing space.
• Proven track record of meeting and exceeding significant revenue targets.
• Experience negotiating and closing complex commercial agreements.
• Desirable/Advantage: Previous experience working with Cellular/FMCG supplier accounts. Knowledge of the retail relationship ecosystem
• Essential: Solid understanding of retail media models (Sponsored Products, Display, DSP/Programmatic, Off Platform, In-store, CRM).
• Proficiency in sales CRM software (e.g., Salesforce) will be an advantage.
• Strong financial and commercial acumen.
• Excellent presentation and negotiation skills.
• Data literacy for interpreting campaign analytics (e.g., ROI, ROAS, AOV).
• Desirable/Advantage: Knowledge of campaign reporting tools (e.g., Google Analytics, Adobe Analytics).
• Understanding of ad-serving technology.

Qualifications

No qualifications mentioned in the original job description.