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Cape Town: MEDICAL RECEPTIONIST/ADMINISTRATOR | CLAREMONT, CAPE TOWN posted by MedE Recruit

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Job Description

A well-established Psychology Practice based in Claremont, Cape Town is looking for a competent Medical Administrator/Receptionist to join their dynamic team. The ideal starting date is 1 September 2025.

The ideal candidate is organised, experienced, and adaptable, with at least 3 years medical reception and admin experience. This is a busy, fast-paced environment supporting 18 psychologists and 3 psychometrists, and requires someone who thrives under pressure and brings a strong I can do it attitude.

Responsibilities include:

  • Managing online appointment bookings for all practitioners
  • Handling client queries via phone, WhatsApp, and email
  • Welcoming clients and processing payments (EFT, card, cash, secure links)
  • Managing new client intakes and setting up files
  • Submitting medical reports electronically
  • Drafting attendance letters and medical reports
  • General office support and ad hoc tasks from practitioners
  • Filing and credit control duties
  • Maintaining a clean and organised reception and waiting area
  • Ensuring office supplies and stationery are in order

Requirements:

  • A self-starter who works well independently and in a team
  • Excellent communication skills in English (spoken and written)
  • Proficient in MS Word, Excel, Outlook, and medical software (Elixir advantageous)
  • Strong multitasking skills with good prioritisation
  • Able to stay calm and focused in a high-pressure environment

Working Hours:

  • Tuesday & Friday: 08:00 17:00 (1-hour lunch)
  • Wednesday & Thursday: 10:00 19:00 (1-hour lunch)
  • Saturday: 08:00 17:00 (no lunch break, based on bookings)
  • Days off: Sunday & Monday
  • Public holidays: Ad hoc as required
  • Must be available for emergency/telephonic check-ins when needed
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Salary: R15 000 per month (Benefits offered after 3-month probation)

A strong sense of responsibility, flexibility with time, and dedication to the role is essential. Selected candidates will undergo a thorough psychometric assessment as part of the interview process.

Ready to join a committed, professional team? Apply online now with your updated CV.



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