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Cape Town: People Experience Partner – Hospitality & Agri-Tourism Sector posted by Karen Tupper Recruitment

Cape Town: People Experience Partner – Hospitality & Agri-Tourism Sector posted by Karen Tupper Recruitment

Posted on 2025-08-24 00:00:00

Job Summary

Location: Western Cape, South Africa
Industry: Hospitality | Agritourism | HR/People & Culture
Contract Type: Full-Time | On-Site
Salary: Commensurate with experience

About the Role:

A leading, purpose-driven hospitality and agritourism business in the heart of the Cape Winelands is seeking a People Experience Partner to join their People & Culture team.

This is a hands-on, high-impact role that supports the employee experience across a broad spectrum of departmentsfrom accommodation and culinary to guest experiences and farming operations. You will serve as a trusted HR business partner to operational leaders, building capability, enhancing engagement, and ensuring a values-aligned, people-first culture.

Key Responsibilities:

Business Partnering

  • Act as the primary HR advisor for hospitality and operational teams

  • Support workforce planning, talent management, and organisational design

  • Coach managers on team dynamics, structure, and people development

Employee Experience

  • Implement engagement and recognition programs

  • Facilitate feedback loops and proactive wellbeing initiatives

  • Strengthen onboarding and employee lifecycle moments

Performance & Development

  • Roll out performance tools and frameworks

  • Identify learning needs and support upskilling initiatives

  • Champion leadership and career development pathways

Operational HR

  • Manage day-to-day HR operations including lifecycle events, wellness, and employee relations

  • Collaborate with payroll, recruitment, and HRIS platforms (e.g., Payspace)

  • Ensure HR policies and compliance with South African labour legislation

People Projects & DEIB

  • Drive people-centric projects: wellness campaigns, long-service recognition, seasonal staffing

  • Contribute to diversity, equity, inclusion, and belonging (DEIB) efforts across the business

Requirements:

  • 57 years HR/People Partner experience in hospitality or service-driven environments

  • Solid understanding of South African labour law and HR best practices

  • Proven strength in coaching, change management, and conflict resolution

  • High EQ with the ability to influence across all levels of the organisation

  • Proficiency in HRIS platforms (Payspace an advantage)

  • HR, Industrial Psychology, or Hospitality-related degree/diploma

What Sets You Apart:

  • You thrive across environmentsboardrooms, back-of-house, or vineyards

  • You lead with empathy but arent afraid of honest conversations

  • You see culture as a living system, not a checklist

  • Strong problem-solving skills, calm under pressure

  • Youre people-first, practical, and purpose-driven

View Job  Johannesburg: CNC Programmer and Setter

To Apply

Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.

Click Go Apply to apply online!


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