Cape Town: People Experience Partner – Hospitality & Agri-Tourism Sector posted by Karen Tupper Recruitment
Posted on 2025-05-28 00:00:00
| Employer | Karen Tupper Recruitment |
|---|---|
| Category | Other IT/Computer |
| Location | Western Cape / Cape Town |
Job Summary
Location: Western Cape, South Africa
Industry: Hospitality | Agritourism | HR/People & Culture
Contract Type: Full-Time | On-Site
Salary: Commensurate with experience
About the Role:
A leading, purpose-driven hospitality and agritourism business in the heart of the Cape Winelands is seeking a People Experience Partner to join their People & Culture team.
This is a hands-on, high-impact role that supports the employee experience across a broad spectrum of departmentsfrom accommodation and culinary to guest experiences and farming operations. You will serve as a trusted HR business partner to operational leaders, building capability, enhancing engagement, and ensuring a values-aligned, people-first culture.
Key Responsibilities:
Business Partnering
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Act as the primary HR advisor for hospitality and operational teams
-
Support workforce planning, talent management, and organisational design
-
Coach managers on team dynamics, structure, and people development
Employee Experience
-
Implement engagement and recognition programs
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Facilitate feedback loops and proactive wellbeing initiatives
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Strengthen onboarding and employee lifecycle moments
Performance & Development
-
Roll out performance tools and frameworks
-
Identify learning needs and support upskilling initiatives
-
Champion leadership and career development pathways
Operational HR
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Manage day-to-day HR operations including lifecycle events, wellness, and employee relations
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Collaborate with payroll, recruitment, and HRIS platforms (e.g., Payspace)
-
Ensure HR policies and compliance with South African labour legislation
People Projects & DEIB
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Drive people-centric projects: wellness campaigns, long-service recognition, seasonal staffing
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Contribute to diversity, equity, inclusion, and belonging (DEIB) efforts across the business
Requirements:
-
57 years HR/People Partner experience in hospitality or service-driven environments
-
Solid understanding of South African labour law and HR best practices
-
Proven strength in coaching, change management, and conflict resolution
-
High EQ with the ability to influence across all levels of the organisation
-
Proficiency in HRIS platforms (Payspace an advantage)
-
HR, Industrial Psychology, or Hospitality-related degree/diploma
What Sets You Apart:
-
You thrive across environmentsboardrooms, back-of-house, or vineyards
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You lead with empathy but arent afraid of honest conversations
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You see culture as a living system, not a checklist
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Strong problem-solving skills, calm under pressure
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Youre people-first, practical, and purpose-driven
To Apply
Please submit a copy of your updated CV and a recent profile photo. Only shortlisted applicants will be contacted.
Click Go Apply to apply online!
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