Job Description
About the Role
Hire Resolve’s client is seeking a skilled and proactive IT Support Technician to join their team in Pretoria, Gauteng. This role involves maintaining and supporting internal IT infrastructure, ensuring the smooth operation of networks, systems, and hardware.
Key Responsibilities
- Provide technical support and troubleshooting for hardware, software, and network-related issues.
- Maintain and manage internal IT infrastructure, including servers, networks, and security systems.
- Install, configure, and update workstations, laptops, and other IT equipment.
- Assist in the deployment and management of IT policies and procedures.
- Support internal teams with software applications and technical queries.
- Collaborate with vendors and service providers for hardware/software procurement and maintenance.
- Maintain accurate documentation of IT assets, configurations, and support logs.
- Implement and support Microsoft Office products and Microsoft 365, including MS Word, MS Excel, MS Outlook, and MS PowerPoint.
- Provide support for videoconferencing facilities and projectors.
- Install and support network and local printers.
- Design and install well-functioning computer networks, connections, and cabling.
- Inspect LAN infrastructure and troubleshoot network issues.
- Install and maintain VoIP software.
- Test and configure software while maintaining and repairing hardware and peripheral devices.
- Organize and schedule installations and maintenance without disrupting workflows.
Requirements
Education:
- National Senior Certificate.
- Relevant tertiary IT qualification (beneficial).
- A+ / N+ Certification (completed).
Experience:
- 2-4 years of experience in IT support, network administration, or system maintenance.
Skills:
- Proficiency in Windows-related packages and programs.
- Understanding of network cabling, switches, patching, and Wi-Fi.
- Knowledge of network printing and ADSL lines, routers, and modems.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Gauteng
The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.
In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.
To succeed in the IT industry in Gauteng, candidates need to possess a range of key skills, including programming languages such as Java, Python, and C++, as well as experience with databases, cloud computing, and cybersecurity. Strong problem-solving skills, attention to detail, and excellent communication skills are also essential for success in this field. Additionally, knowledge of ITIL (Information Technology Infrastructure Library) and Agile methodologies can be highly valued by employers.
Several major companies and industries in Gauteng are currently hiring IT professionals, including technology firms such as Microsoft, IBM, and Oracle, as well as banks and financial institutions like Standard Bank and Nedbank. The finance industry is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.
Overall, the IT industry in Gauteng offers a wide range of exciting career opportunities for job seekers with the right skills and experience. With salaries that are competitive with those offered by major companies globally, there has never been a better time to pursue a career in this dynamic and rapidly evolving field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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