Job Description
Purpose
Front desk effectiveness
- Act as the first point of contact, receiving clients and visitors in a friendly, courteous and welcoming manner.
- Assist walk-in and collection customers and liaise with dispatch / sales department to process the customer orders.
- Process customer credit card payments as required and capture details onto credit card spreadsheet.
- Provide directions, show people where to wait, notify relevant staff of someones arrival.
- Maintain the reception area, keeping it neat and free of clutter. Arrange additional cleaning as and when required.
- Help maintain workplace health and safety by issuing, checking and collecting PPE required.
- Managing KF Service Providers and ensuring that all contracted services are carried out fully.
- Assist job seekers by advising them where to drop off CV’s.
Finance and Office administration support
- Capture banking onto Palladium
- Provide administrative support to the accounting department.
- Support the efficient running of accounts office daily operations.
- Additional Adhoc duties as required from time to time.
Switchboard controller
- Answer incoming calls in a friendly, helpful and timely manner.
- Screen and forward incoming phone calls while providing basic information when needed.
- Maintain up to date employee and department directories.
Payroll Admin
- Distributing a daily roll call list.
- Distributing weekly clock reports
- Issuing of clock in tag / card and loading of new employees onto the system.
- Assist employees with time and attendance related queries, as needed.
- Issuing of clock in tag / card and loading of new employees onto the system.
Office Admin Support
- Provide administrative support to the accounting department.
- Support the efficient running of accounts office daily operations.
- Additional Adhoc duties as required from time to time
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