Job Description
About the Role
We are seeking a highly motivated and customer-focused Cosmetic Frontshop Assistant to join our team at the Table Bay store in Cape Town. As a key member of our retail team, you will be responsible for maintaining high merchandising standards, providing excellent customer service, and supporting sales growth.
Key Responsibilities
- Ensure full ranges of products are always on the shelves and neatly presented.
- Maintain stock levels to ensure products have not reached their sell-by date.
- Restock merchandise as needed to maximize sales.
- Be responsible for accurate cash flow.
- Approve and sign off line voids and price changes with a supervisor.
- Exchange merchandise for customers and accept return goods when authorized.
- Transact all purchases, including receiving and processing payments such as cash, cards, vouchers, coupons, and other accepted payments.
- Store and pack delivered stock or stock pulled from the storeroom in the correct space immediately.
- Ensure stock on shelves has not reached sell-by dates.
- Provide friendly, helpful, and courteous assistance and advice to all customers.
- Follow up with customer service out of stock list for all out-of-stock queries from customers.
- Ensure cash is placed in the drop safe according to Dis-Chem standard operating procedures.
- Verify all payments according to Dis-Chem verification procedure.
- Adhere to Dis-Chem security policies and procedures.
- Use code and password securely, changing it regularly.
- Scan and pay for outgoing stock/items.
Requirements
- Minimum of 0 – 6 months retail experience
- Minimum 1 year experience within retail environment in Cosmetics
- Computer literate MS Office
Qualifications
- Grade 12 / Matric
- Certification in Retail or related field (advantageous)
Salary & Benefits
- Market-related salary
- Medical aid
- Provident fund
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Retail / wholesale Jobs in Western Cape
In the Western Cape, the retail and wholesale sectors are common employers of individuals with various skill sets. Generally, these roles tend to be driven by consumer demand and seasonal fluctuations, with many businesses operating within established supply chains. Typically, positions in this sector require adaptability to changing market trends and customer needs.
When it comes to salary expectations, broad ranges can provide a general guideline for job seekers. Salary ranges for retail and wholesale professionals in the Western Cape typically vary depending on factors such as experience, company size, and industry sector. Common salary ranges generally fall within R200 000 to R500 000 per annum, although these figures are subject to variation and may not reflect actual salaries. Disclaimers should be made that individual circumstances can significantly impact actual earnings.
Common skills required for retail and wholesale roles in the Western Cape include excellent communication and customer service skills, ability to work under pressure, inventory management expertise, basic accounting knowledge, logistical organisational skills, and sometimes technical computer literacy. Other important qualities often sought after by employers include a strong work ethic, problem-solving abilities, and flexibility.
Industry sectors commonly employing retail and wholesale professionals in the Western Cape include financial services sector, technology industry, manufacturing sector, and e-commerce companies. These roles may involve supply chain management, logistics coordination, sales team leadership, or store operations management.
For those looking to advance their careers in this field, common career progression paths often include promotions to management roles within existing companies, or transitioning into related fields like buying and merchandising. Opportunities for professional development can arise through internal training programs, industry-specific certifications, or further education in related fields.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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