Job Description
About the Role
Kendrick Recruitment is currently seeking an experienced and guest-focused Duty Manager to join a luxury boutique hotel in the heart of Cape Town. This is an exciting opportunity for a hospitality professional who thrives in a refined, high-touch guest environment and has a strong background in boutique hotel operations.
Key Responsibilities
- Oversee daily hotel operations and ensure seamless guest experience
- Manage guest relations, handling requests, complaints, and special needs
- Supervise and support front office and operational teams during shifts
- Ensure high standards of service delivery across all departments
- Coordinate with housekeeping, reservations, and F&B teams
- Handle daily reporting, shift handovers, and operational checks
- Maintain a visible presence to ensure guest satisfaction at all times
Requirements
- Minimum 5 years’ experience in boutique hotel operations
- Strong background in front office and guest relations
- Proven ability to manage daily hotel operations effectively
- Excellent problem-solving and guest resolution skills
- Strong leadership and team coordination abilities
- Ability to remain calm and professional under pressure
- Excellent communication and interpersonal skills
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- R18,000 – R22,000 (DOE)
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Western Cape
The Western Cape, with its stunning natural beauty and thriving economy, presents an exciting career landscape for those interested in the hospitality and catering industry. Typically, this sector is driven by tourism, offering a wide range of job opportunities across various establishments, from boutique hotels to fine dining restaurants.
Generally, salaries in the hospitality sector can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may fall within the range of R200 000 – R400 000 per annum, while more senior roles can command higher figures, often ranging from R500 000 to over R1 million per annum. However, it’s essential to note that these are broad estimates and actual salaries can differ significantly.
Common skills required for a career in hospitality include strong communication and interpersonal skills, the ability to work well under pressure, attention to detail, and excellent customer service skills. Additionally, knowledge of food safety and handling, basic first aid, and proficiency in Microsoft Office software are often considered essential. In more senior roles, management skills, financial acumen, and creativity may also be valued.
The Western Cape’s hospitality industry is often driven by the tourism sector, which encompasses various sub-sectors such as luxury resorts, boutique hotels, fine dining restaurants, and event management. Financial services, technology, and manufacturing are also common industries that employ catering staff. Generally, career progression in this field can involve moving from front-of-house to back-of-house roles, or transitioning into management positions.
For those seeking a career in hospitality, there are various opportunities for development and advancement. Common career paths include working as a sous chef, restaurant manager, or events coordinator, before potentially moving into general management or even entrepreneurship. With experience and the right skills, it’s possible to transition into related fields such as food writing, culinary arts instruction, or even entrepreneurial ventures in the hospitality sector.
This information provides general career guidance. Actual salaries and requirements vary by employer.
GO APPLY NOW
Safe & secure application process
Explore More Opportunities
Get Similar Job Alerts
Job Seeker Tip
Keep copies of job descriptions for positions you apply to - they're useful for interview prep.
How to Apply
Click “GO APPLY NOW” to visit the company’s application page.
Follow their instructions carefully.
JVR Jobs connects you with employers – we don’t process applications directly.
Latest Job Opportunities
Gauteng: Business Development Representative posted by GAP Consulting
Minimum Requirements:Must have a minimum of 5 years Sales experience within the Transport or Heavy Commercial Manufacturing IndustryDiploma in Sales…
View JobLimpopo: FOH Assistant posted by Craven Cottage CC
Duties: Guest Check Ins and Check OutsGuest OrientationRoom ChecksAssisting in the Curio shopHostingPerforming reception and administrative dutiesDaily and...
View JobNorth West: Sous Chef posted by Craven Cottage CC
Duties: To ensure the efficient and profitable running of the kitchen under the leadership of the Executive Chef.Versatile and able…
View JobLimpopo: Kitchen Manager posted by Bright Placements (PTY) Ltd
Minimum Requirements:Diploma or certificate in Culinary Arts or Hospitality ManagementProven experience as a Kitchen Manager, Head Chef, or similar role...
View JobLimpopo: Executive Chef posted by Bright Placements (PTY) Ltd
We are looking for a talented Executive Chef to lead our culinary team in a luxury lodge environment. This role…
View JobLimpopo: Kitchen Manager posted by Bright Placements (PTY) Ltd
Minimum Requirements:Diploma or certificate in Culinary Arts or Hospitality ManagementProven experience as a Kitchen Manager, Head Chef, or similar role...
View Job
Browse Employers
Job Alerts