Job Description
About the Role
We are seeking a highly organized and detail-oriented Technical Coordinator to join our team in Cape Town. As the first point of contact for clients, you will be responsible for handling callouts, spare sales, and product queries, ensuring exceptional client satisfaction and maintaining a professional department image. You will act as the link between Technical, Accounts, and Production, coordinating various aspects of our operations.
Key Responsibilities
- Handling callouts, spare sales, and product queries for clients
- Ensuring exceptional client satisfaction and maintaining a professional department image
- Acting as the link between Technical, Accounts, and Production
- Preparing job cards and inspection documentation for Technicians
- Scheduling repairs and maintenance
- Coordinating site equipment (forklifts, scissor lifts, containers, etc.)
- Managing existing Service Level Agreements (SLAs) and preparing quotes for new SLAs
- Coordinating technical meetings and compiling minutes
- Processing quotations, sales orders, purchase orders & GRNs
- Managing electrical and imported spare stock
- Manufacturing finished products on Pastel (Bills of Materials experience essential)
- Processing stock journals and reconciling variances
- Ordering components for projects and maintenance
- Receiving and verifying stock quantities
- Monitoring and maintaining stock levels
- Conducting monthly stock takes
- Arranging cross-border transport
- Preparing commercial invoices and customs documentation
- Coordinating work visas when required
Requirements
- Minimum 5 years administrative experience
- Qualification in Business / Office Administration (advantageous)
- Strong Pastel Accounting experience (including inventory)
- Good knowledge of MS Office
- Clear and professional communication skills (English & Afrikaans)
- Reliable, trustworthy, and proactive
- Strong attention to detail and forward-thinking mindset
- Team player with strong organisational skills
- Valid drivers licence & own transport
Qualifications
- Formal education/certifications not specified
Salary & Benefits
- Salary information not specified
Note: The original job description did not provide specific salary information, so I skipped this section.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Western Cape
In the Western Cape, South Africa, administrative and clerical roles are a common sight across various industries. Typically, these positions are found in offices, where employees provide administrative support to teams, manage day-to-day operations, and maintain accurate records. Generally, this field is considered stable, with demand for skilled administrators continuing to grow.
When it comes to salary expectations, it’s essential to note that salaries can vary widely depending on factors like experience, company size, and industry sector. A broad range for an entry-level administrative position in the Western Cape would typically be between R300 000 to R500 000 per annum, although this figure may not reflect actual salaries at specific companies. Experienced administrators can expect higher earnings, often falling within a salary bracket of R600 000 to R1 200 000 per annum.
Common skills required for administrative and clerical roles include proficiency in Microsoft Office software, excellent communication and organisational skills, attention to detail, and the ability to maintain confidentiality. Other essential skills often include basic bookkeeping and accounting knowledge, as well as experience with human resources management systems. In some cases, experience with project management tools or language skills (e.g., Afrikaans, English, isiXhosa) may be beneficial for administrative roles in certain industries.
These types of roles can be found across a range of sectors, including financial services, technology, manufacturing, and public administration. The demand for skilled administrators is often driven by the need for efficient operations and effective communication within these sectors.
Career progression opportunities for administrative and clerical staff are varied, with many employees moving into supervisory or management positions over time. Others may choose to specialise in a particular area of administration, such as human resources or financial administration, or pursue further education to transition into related roles like accounting or business studies. With experience and skills development, administrators can advance their careers and take on more senior roles within organisations.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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