Cape Town: Reservationist – Luxury Hotel – Cape Town | Lb posted by HotelJobs

? Reservationist | Luxury Hotel | Cape Town ? Are you a hospitality pro with a flair for organisation and a passion for delivering exceptional guest experiences? Kendrick Recruitment is seeking a Reservationist to join a prestigious luxury hotel in Cape Town. This is your chance to be the first point of contact for guests and play a key role in creating unforgettable stays. ? What youll be doing: * Managing guest reservations accurately and efficiently via phone, email, and online systems * Providing prompt, professional, and friendly service to all guests * Coordinating with Front Office and other departments to ensure seamless guest experiences * Handling booking modifications, cancellations, and special requests with care * Maintaining up-to-date records and reports for management review * Promoting the hotels offerings and ensuring guests receive a luxury experience from the start ? What were looking for: * Previous experience in reservations, front office, or hospitality roles (luxury environment preferred) * Excellent communication, organisation, and multitasking skills * Professional appearance and a warm, service-oriented personality * Confident using reservation and hotel management systems * Ability to work under pressure while maintaining attention to detail * Valid South African drivers licence and own vehicle (essential) * Flexibility to work shifts, weekends, and public holidays as required ? Whats on offer: * Competitive salary dependent on experience * Opportunity to work in one of Cape Towns most luxurious and iconic hotels * Supportive team environment with career growth potential * Be part of creating unforgettable guest experiences every day If youre reliable, organised, and passionate about luxury hospitality, this could be your next career move! ? Send your CV today and secure your place in a world-class hotel team.