Cape Town: Retail Operations Manager – Retail Industry – R900K – R700K posted by Hire Resolve

March 10, 2026 Jobs in Cape Peninsula

Job Description

About the Role

Hire Resolve is seeking a Retail Operations Manager to join their team in Cape Town, Western Cape. The successful candidate will be responsible for orientating store layouts, improving and maintaining operational policies and procedures, and implementing techniques that drive productivity, profitability, and customer service levels.

Key Responsibilities

Advise and assist retailers with retail growth, profitability, and cash flow
Liaise with and assist retailers with store openings and re-launches
Analyze and accurately interpret store performance statistics and benchmarks to identify root causes of poor financial performance and develop action plans to improve
Perform store audits through structured store visits and the provision of written reports
Financial management compile budgets in line with business strategy and growth plans
Manage risk in potential bad debt
Ensure that store standards are upheld according to specifications and respective hygiene and store standards audits
Engage with location-specific suppliers and service providers to facilitate growth and resolution
Perform the role of a liaison for the Western Cape Distribution Centre across various functions of Logistics, Marketing, IT, and Operations
Identify service delivery obstacles and challenges and provide recommendations

Requirements

The ability to develop an open, sincere, and trusting relationship with retailers
Good business acumen and operational financial skills
Valid Drivers License (a necessity)
Must be willing to travel extensively
Finance or Business-related tertiary qualification
Computer literacy (MS Office)
Retail management experience preferably at the management level
Knowledge of FMCG is essential
High energy levels with a high-stress tolerance
Sound leadership and people skills
Good interpersonal, analytical, and problem-solving skills
Good skills in communication, negotiation, planning, organizing, effective decision-making, and influencing

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Qualifications

No formal education or certifications mentioned.

Salary & Benefits

Salary: R700K – R900K per annum (salary negotiable)

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Operations Jobs in Western Cape

When it comes to Operations positions in the Western Cape, South Africa, one can expect a diverse and dynamic job market. Typically, operations roles involve managing day-to-day activities, ensuring efficiency, and implementing processes to achieve business objectives. Generally, these roles are found across various industries, including manufacturing, logistics, and financial services sector.

Salary expectations for Operations positions in the Western Cape vary widely depending on factors such as experience, company size, and industry sector. Typically, salaries range from R500 000 to R1 million per annum, with common ranges falling between R600 000 and R800 000. However, it is essential to note that actual salaries may differ based on individual circumstances. Company size, for instance, can significantly impact salary scales, while experience in the field can also influence earning potential.

Common skills required for Operations positions include strong analytical and problem-solving abilities, effective communication and collaboration skills, and attention to detail. Typically, a degree or diploma in a relevant field such as business administration, operations management, or supply chain management is preferred. Proficiency in Microsoft Office, particularly Excel, and experience with project management tools are also highly valued.

Operations roles can be found across various industries, including financial services sector, technology industry, manufacturing sector, and more. In general, organizations seek candidates who can optimize processes, manage resources, and drive efficiency gains.

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Career development opportunities for Operations professionals in the Western Cape often involve taking on additional responsibilities, pursuing specialized training or certifications, and moving into leadership roles. Typically, career progression paths may include positions such as operations manager, business analyst, or supply chain specialist.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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