Job Description
About the Role
We are seeking an experienced Senior Inbound Consultant to join a leading luxury travel company based in Cape Town. As a seasoned travel professional, you will be responsible for delivering exceptional service to high-end clients and managing all aspects of their journeys.
Key Responsibilities
- Design, quote, and plan bespoke travel itineraries across Southern and East Africa
- Manage all aspects of client journeys from initial quotation to post-travel file closure
- Ensure seamless execution of in-country tours and be available on call for guests during travel
- Maintain up-to-date and accurate tour administration
- Book all necessary services and reconfirm details prior to travel
- Coordinate tour-related invoicing and payments with the accounts team
- Prepare and deliver precise and comprehensive travel documents
- Manage relationships with suppliers and resolve any issues that may arise during guest travel
Requirements
- Minimum of 3 years experience in a luxury inbound consulting role
- Strong destination knowledge of Southern and/or East Africa
- Proficiency in Tourplan is essential
- Excellent command of written and verbal English
- Professional communication skills and the ability to manage high-profile clients and agents
- Strong organisational abilities and attention to detail
- Ability to manage a high volume of work while maintaining accuracy
- Capable of working independently and within a collaborative team environment
- Sound judgement and ability to manage crisis situations calmly and effectively
Qualifications
- Formal education/certifications (Bachelor’s, LLB, Matric, etc.) are not required for this role.
Salary & Benefits
Salary: Negotiable DOE + Commission-Based Incentives tied to performance and sales.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other IT/Computer Jobs in Western Cape
The Western Cape, situated on the south coast of South Africa, is home to a thriving IT industry that offers a diverse range of career opportunities for professionals with expertise in various fields.
The job market in the Western Cape is highly competitive, with many major companies and startups operating in the region. The province’s strategic location, combined with its well-developed infrastructure, makes it an attractive hub for businesses looking to establish themselves in Africa. As a result, there is a high demand for skilled IT professionals who can support the growth of these companies.
The average salary ranges for IT professionals in the Western Cape are as follows: software engineers and developers can expect to earn between R800 000 to R1 200 000 per annum; data scientists and analysts can range from R600 000 to R900 000; cybersecurity specialists can earn anywhere from R500 000 to R800 000; and IT project managers can command salaries ranging from R400 000 to R700 000. These figures are based on industry standards and may vary depending on factors such as experience, qualifications, and company size.
To succeed in an IT career in the Western Cape, professionals need to possess a range of key skills, including programming languages (Java, Python, C++), data structures and algorithms, software development methodologies, cloud computing (AWS, Azure, Google Cloud), cybersecurity principles, and excellent communication skills. Additionally, knowledge of industry-specific tools and technologies, such as SAP or Oracle, can be highly valued.
Several major companies and industries are actively hiring IT professionals in the Western Cape. For example, tech giants like IBM and Dell have a strong presence in the region, while financial institutions such as Standard Bank and First National Bank also have significant IT departments. The automotive industry is another major sector that employs IT professionals, with companies like Toyota and Volkswagen having operations in the province.
Career growth opportunities are plentiful for IT professionals in the Western Cape, with many companies offering training and development programs to help employees upskill and reskill. With experience, professionals can move into senior roles such as technical lead or manager, or transition into related fields like business analysis or consulting. The region’s entrepreneurial spirit also makes it an ideal location for startups, providing opportunities for IT professionals to launch their own businesses or join innovative companies that are shaping the future of technology.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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