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Cape Town: Soft Services Manager (Property Facilities) CT posted by The Focus Group

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Job Description

The Soft Services Manager is responsible for managing service contracts, ensuring performance standards are met, and overseeing operational services across all soft services. This role ensures the efficient and effective delivery of services, maintaining high standards of quality and compliance. The role will also ensure a focus on service performance against contracts, as well as supplier management. The Services Contracts Manager will work closely with internal teams such as Facilities Management, to align with the company’s operational and contractual objectives.

Soft Services include:

  • Cleaning and janitorial services
  • Hygiene services
  • Pest control
  • Landscaping and grounds maintenance
  • Reception and front desk services
  • Waste management (work closely with specialised in-house team)

Contract and Service Performance:

  • Ensure service providers meet performance standards as outlined in SLAs.

Operational Oversight:

  • Oversee daily operations of applicable services.

Collaboration and Communication:

  • Act as the primary liaison between the Facilities Management team and internal departments (e.g., Energy & Utilities, and Procurement), ensuring smooth coordination of service delivery.

Experience and Qualifications:

  • Matric with related qualification in a Trade (Plumbing, Electrical etc..) or Project Management advantageous
  • Min 3 – 5 years proven experience in contract management and service delivery role.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Property Administrator Jobs in Western Cape

In the Western Cape, South Africa, the property administration industry is a significant sector, with various roles available across different industries. The demand for skilled property administrators continues to grow as the need for efficient and effective property management increases.

Typically, property administrator positions in the Western Cape offer competitive salaries that can range from around R400 000 to R600 000 per annum, depending on factors such as level of experience, size of the company, and industry sector. For example, a junior property administrator with minimal experience may earn on the lower end of this scale, while a senior property administrator with extensive experience and expertise may earn towards the higher end.

Common skills required for property administration roles in South Africa include excellent communication and interpersonal skills, attention to detail, strong organisational and time management skills, proficiency in Microsoft Office and other software applications commonly used in the industry, such as property management systems. Additionally, knowledge of property law, tax legislation, and commercial property principles is often essential.

Property administrators can be found working across various industries, including financial services sector, technology industry, manufacturing sector, and more. The demand for property administration professionals is widespread due to the need for effective property management in these sectors.

Career development opportunities are available in this field, with many property administrators progressing to senior roles or pursuing careers in related fields such as property law, real estate sales, or property development. With experience and further education, property administrators can also consider opportunities in specialist roles, such as facilities management or asset management.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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