Cape Town: Technical Services Manager posted by Hire Resolve
Posted on 2025-05-02 00:00:00
| Employer | Hire Resolve |
|---|---|
| Category | Other Engineering |
| Location | Western Cape / Cape Town |
Job Summary
Key Responsibilities:
- Active technical and application support of sales staff in the preparation of sales offers in respect of technical and other aspects.
- Technical consultation and support of customers in respect of the companys PV products and systems in both commercial and residential markets.
- Preparation of quotations, follow-up, product consulting and order confirmation to clients, mainly for technical services
- Commencement of technical on-site and telephonic support as well as site visits for assessments or energy audits to prepare a PV design.
- Gaining internal knowledge about new products or updates and changes. Internal processing and presentation of the companys knowledgebase and training of colleagues
- Analyses and Assessments of market and customer requirements for new products and solutions.
- Support the Department Manager when implementing new products and services.
- Working close with the Department Manager for setting up and maintaining technical presentations, product battle cards, warranty guidelines etc
- Commencement of regular technical product and system training with clients where new products are introduced or system configurations are shown.
- Preparing PV designs in the companys design software PV Manager. Commencement of internal and external trainings herein
Key Requirements:
- Bachelors Degree in Electrical or Mechanical Engineering
- Knowledge and experience in the solar field is an asset
- Product experience with Victron, SMA, Fronius, GoodWe, SolarMD and BYD is preferred
- Minimum 3 years of technical experience in the solar industry
- Excellent written and verbal communication skills required
- Excellent English skills, Afrikaans is an asset
- Willingness to work in a fast-paced, customer-facing environment
- Ability to organize, prioritize and effectively multi-task daily and meet deadlines
- Assertive, confident and clear communicator via e-mail, phone and face-to-face
- Proficient with desktop applications such as Windows & Office. ERP System Knowledge is an asset
- Experience with PV Design Software such as PV Syst, PV Sol etc.. is an asset
- Must have a valid state drivers license
Hire Resolve focuses on working with senior-level executives and we pride ourselves on delivering excellent service to our candidates and clients.
- Salary: negotiable.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, visit the Hire Resolve website: hireresolve.us or email us at *****@*****.co.za
- Alternatively, you are welcome to connect with Lauren Le Roux, Kyla van der Westhuizen, Kaylee Kemm, Cailin Hunt or Ashleigh Whitehead on LinkedIn.
Click Go Apply to apply online!
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