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Cape Town: Training Coordinator (Hospitality Industry) – Camps Bay posted by Career Custodians

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Job Description

Are you passionate about developing people and creating impactful learning experiences? Do you thrive in fast-paced environments and have a flair for coordination, communication, and continuous improvement?

Join our dynamic hospitality group as a Training Coordinator, where youll lead the design, delivery, and documentation of training programs that empower our teamsespecially back-of-house staffto grow and excel.

Minimum Requirements

  • Grade 12 (Matric)
  • Relevant tertiary qualification in:
  • Human Resources, or
  • Education and Training, or
  • Hospitality Management

Experience:

  • Minimum 2 years of experience in a similar training role within the hospitality industry
  • Experience with Learning Management Systems (LMS) and training delivery tools
  • Opera experience is advantageous

Skills

  • Strong administrative and organizational skills
  • Excellent verbal and written communication
  • Ability to develop and deliver effective training materials
  • Strong interpersonal and coaching skills

Management:

  • Foster and maintain positive relationships with managers and staff across the group
  • Uphold the companys vision, mission, and values in all training activities
  • Design and implement structured training plans and programs
  • Quality assures all training-related processes

Operations:

  • Deliver and support internal training sessions
  • Share training materials via social media and digital platforms
  • Liaise with external providers for specialized training (e.g., First Aid, Firefighting)
  • Ensure comprehensive documentation of all training and store records in staff files
  • Promote HR engagement through effective communication platforms like WhatsApp and social media
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Human Resources Support:

  • Manage and update the training and skills development database
  • Support the development and upkeep of training manuals
  • Coordinate access to training files and materials
  • Conduct induction training for new employees

Administrative Duties:

  • Review and revise training manuals regularly
  • Assist in drafting company policies and procedures
  • Ensure company compensation standards are adhered to in training contexts
  • Create tests and assessments for training verification
  • Compile and submit skills development reports on time
  • Provide regular HR-related updates and reports to operational managers

To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to *****@*****.co.za

*Please note that only successful candidates will be contacted. Should you not hear from us within 2 weeks please consider your application unsuccessful.

To browse all our vacancies, please log on to our website www.********.co.za



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