Job Description
Are you passionate about developing people and creating impactful learning experiences? Do you thrive in fast-paced environments and have a flair for coordination, communication, and continuous improvement?
Join our dynamic hospitality group as a Training Coordinator, where youll lead the design, delivery, and documentation of training programs that empower our teamsespecially back-of-house staffto grow and excel.
Minimum Requirements
- Grade 12 (Matric)
- Relevant tertiary qualification in:
- Human Resources, or
- Education and Training, or
- Hospitality Management
Experience:
- Minimum 2 years of experience in a similar training role within the hospitality industry
- Experience with Learning Management Systems (LMS) and training delivery tools
- Opera experience is advantageous
Skills
- Strong administrative and organizational skills
- Excellent verbal and written communication
- Ability to develop and deliver effective training materials
- Strong interpersonal and coaching skills
Management:
- Foster and maintain positive relationships with managers and staff across the group
- Uphold the companys vision, mission, and values in all training activities
- Design and implement structured training plans and programs
- Quality assures all training-related processes
Operations:
- Deliver and support internal training sessions
- Share training materials via social media and digital platforms
- Liaise with external providers for specialized training (e.g., First Aid, Firefighting)
- Ensure comprehensive documentation of all training and store records in staff files
- Promote HR engagement through effective communication platforms like WhatsApp and social media
Human Resources Support:
- Manage and update the training and skills development database
- Support the development and upkeep of training manuals
- Coordinate access to training files and materials
- Conduct induction training for new employees
Administrative Duties:
- Review and revise training manuals regularly
- Assist in drafting company policies and procedures
- Ensure company compensation standards are adhered to in training contexts
- Create tests and assessments for training verification
- Compile and submit skills development reports on time
- Provide regular HR-related updates and reports to operational managers
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to *****@*****.co.za
*Please note that only successful candidates will be contacted. Should you not hear from us within 2 weeks please consider your application unsuccessful.
To browse all our vacancies, please log on to our website www.********.co.za
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