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Central Johannesburg: Head: Broker Intermediary posted by Rand Mutual Admin Services

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Job Description

About the Role

The Head: Broker & Intermediary is accountable for developing, executing, and governing the national broker and intermediary strategy for RMAs Commercial & Partnerships division. The role ensures that broker partners are effectively segmented, supported, and optimised to drive profitable growth, enhance customer experience, strengthen compliance posture, and deliver Shared Social Value in line with RMAs commercial and societal mandates.

Key Responsibilities

  • Develop the national Broker & Intermediary Channel Strategy, aligned to the approved target operating model and C&P segment strategy.
  • Lead execution of the segmentation model (Platinum, Gold, Silver, Essential) ensuring differentiated service models per tier.
  • Define the channel growth strategy, including national broker acquisition, segment migration, and market penetration plans.
  • Drive digital transformation for the broker channel, including digital enablement, tools, broker portals and data-driven insights.
  • Strengthen and manage strategic partnerships with national broker houses, networks and key intermediary partners.
  • Implement a value-based performance model incorporating profitability, retention, claims quality and compliance, to optimise broker panels.
  • Govern escalations, service issues and improve end-to-end broker experience through cross-functional coordination.
  • Ensure effective distribution of product and marketing support to brokers through Channel Marketing and Partner Marketing teams.

Requirements

  • Bachelors degree in Business, Marketing, Finance, or a related field.
  • A Masters degree is advantageous.
  • Minimum of 7-10 years of experience in the life insurance industry, with a strong background in Broker/intermediary sales.
  • Proven track record of achieving sales targets and growing a broker distribution network.
  • Experience in managing and developing high-performance teams.
  • Strong leadership and team management skills.
  • Excellent communication and relationship-building abilities.
  • Strategic thinker with a results-driven mindset.
  • In-depth knowledge of the life insurance industry and broker channels.
  • Ability to analyse data and make informed business decisions.
  • Familiarity with regulatory and compliance requirements in the life insurance sector.
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Qualifications

No specific qualifications mentioned in the original job description.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Sales Jobs in Johannesburg

In Johannesburg, South Africa, the sales profession is a lucrative and dynamic field, with a strong demand for skilled professionals. Generally, job seekers in this industry can expect to find opportunities across various sectors, from technology and financial services to manufacturing and retail.

When it comes to compensation, salaries for sales roles in Johannesburg can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level sales positions may command a salary range of around R400 000 to R600 000 per annum, while senior roles or those in larger companies may see salaries ranging from R800 000 to R1 200 000 per year. However, it is essential to note that these are broad estimates and actual salaries can fluctuate based on individual performance, market conditions, and other factors.

Common skills required for a successful sales career in Johannesburg include excellent communication and interpersonal skills, the ability to build strong relationships with clients and colleagues, and a solid understanding of product knowledge or services. Other essential skills often include negotiation, problem-solving, and analytical abilities, as well as the capacity to work under pressure and meet targets. Typically, sales professionals in Johannesburg also possess a strong educational background, with many holding degrees in business, marketing, or related fields.

Sales roles can be found across various industries, including the technology industry, where companies like Google and Microsoft often employ sales teams, as well as the financial services sector, manufacturing sector, and retail. The demand for skilled sales professionals is high in these sectors due to their focus on driving revenue growth and expanding market share.

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Career development opportunities abound in the sales field, with many professionals progressing to senior roles or taking on specialist functions such as account management or business development. With experience and a proven track record of success, sales professionals can also pursue leadership positions, start their own businesses, or transition into related fields like marketing or product management.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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