Johannesburg: Solutions Architect posted by Hire Resolve

About the Role

Hire Resolve, a South African-based cloud-first technology company specializing in voice, connectivity, and IT solutions for businesses, is seeking a Solutions Architect to define technical vision, design scalable systems, and lead the architectural practice to ensure solutions align with customer requirements and industry standards.

Key Responsibilities

• Solution Engineering: Design, document, and oversee the implementation of end-to-end technical solutions (including diagrams and technical specs).
• Integration: Lead the integration of new solutions with existing client systems and applications.
• Presales & Discovery: Conduct client workshops to gather requirements and translate business needs into robust technical architectures.
• Security & Compliance: Implement security best practices and ensure all designs comply with industry regulations.
• Technical Guidance: Provide expert oversight during the implementation phase to resolve technical challenges and ensure smooth transitions.
• Operational Readiness: Partner with Support and Product teams to document best practices, share knowledge, and improve troubleshooting processes.
• Strategic Input: Advise on product development based on market trends, emerging technologies, and client feedback.
• Relationship Building: Develop and maintain strong ties with key customers, vendors, and internal leadership.
• Risk Management: Proactively identify and communicate project risks or technical issues to relevant stakeholders.

Requirements

• Education: Degree in IT, Information Systems, or Computer Engineering.
• Experience: 5+ years of proven experience as a Solution Architect (mandatory).
• Domain Knowledge: Professional proficiency in Networking, Telecommunications, Cloud, Security, and VoIP.
• Certifications: Recent vendor certifications (e.g., Microsoft, Cisco, Juniper, Fortinet) are highly regarded.
• Dynamic Architecting: Ability to design solutions in real-time and adapt to shifting requirements.
• Communication: Exceptional ability to “read the room” and present complex technical concepts to non-technical audiences.
• Analytical Thinking: Strong problem-solving skills with a focus on feasibility analysis and infrastructure design.
• Organizational Skills: Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.

Qualifications

None

Salary & Benefits

Competitive salary based on experience (salary can potentially be more based on experience/skills).