Job Description
About the Role
The Junior Bureau Officer will play a crucial role in managing terminated VBS Practices, assisting with old debtors for new VBS signups, and allocating new Academic Practices. This position offers an opportunity to develop skills, grow in confidence, and integrate into our established teams as you reach key milestones.
Key Responsibilities
- Reconciliation of receipts and payments onto the VeriClaim system within two working days from receiving documentation from all allocated Practices.
- Obtaining funder remittances on a regular basis from scheme websites.
- Sending monthly statements via VeriClaim system to patients, in accordance with each Practice’s requirements.
- Regular follow-up with medical aids and patients on patient liable outstanding balances, following the Credit Control Cycle SOP and monthly Action Plan.
- Professional & efficient handling of telephonic and e-mail account enquiries from patients, Practices, and funds.
- Effective management of each allocated Practice’s age analysis to limit bad debt to within acceptable norms.
- Ensuring all Practice policies and procedures are maintained and adhered to.
- Providing relevant and constant feedback (as per requirement of each Practice) to each Practice via system notes, emails, and telephone calls.
- Keeping the Bureau Team Leader, In Field, and Sales Consultants informed of all sensitive Practice or procedural issues.
- Reporting any VeriClaim technical and functional related issues to Team Leader to load tickets.
- Maintaining a current working knowledge of all healthcare-related issues and regulations and of the VeriClaim system.
- Registering Bureau Practices on Medical Aid websites.
Requirements
- Matric certification.
- 2 years working experience, specifically working with Outlook, Word, and Excel office package.
- Effective communication skills verbal and written.
- Organization and time management skills.
- Basic telephone and email etiquette.
- Deadline-focused.
- Analytical thinker.
- Customer-focused ability to build and maintain good relationships with clients.
- Problem-solving ability.
- Knowledge of credit control processes will be beneficial.
- Knowledge of the Private Medical Aid industry will be beneficial.
Qualifications
No formal education or certifications are required for this role.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Other Medical Jobs in Gauteng
In Gauteng, the general job market trend for Other Medical positions is typically driven by an increasing demand for healthcare services, particularly in urban areas. This growth is often attributed to a growing population and an aging demographic, leading to a surge in medical tourism and specialized care needs.
When it comes to salaries for Other Medical professionals in Gauteng, it’s essential to note that compensation can vary widely depending on factors such as experience, company size, and industry sector. Generally, salaries tend to be higher in larger organizations or those in high-demand sectors, but even within smaller companies, salaries can still be competitive. Typically, salaries range from R400 000 to R700 000 per annum, with more senior roles or those in specialized fields potentially falling outside of this range.
Common skills required for Other Medical positions in Gauteng often include a strong foundation in medical sciences, excellent communication and interpersonal skills, the ability to work effectively in a team environment, and proficiency in relevant software applications. Many professionals in this field also possess advanced degrees or certifications, which can enhance job prospects and career advancement opportunities. Additionally, the ability to remain calm under pressure, think critically, and make sound judgments is essential for success in this role.
In terms of industry sectors, Other Medical professionals are often employed in financial services, technology industries, manufacturing sectors, and healthcare organizations. These sectors frequently require specialized care or expertise, making them attractive employers for medical professionals. While specific companies may not always be publicly disclosed as major recruiters, larger multinational corporations like Google and Microsoft often have a presence in these industries.
Career development opportunities for Other Medical professionals in Gauteng are generally excellent, with many individuals progressing to senior roles within their current organization or transitioning into leadership positions within healthcare organizations. With experience, advanced degrees, or certifications, professionals can explore specialized fields like medical research, policy development, or medical education, which offer greater autonomy and professional fulfillment.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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