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Centurion: Transport Service Provider (Subcontractor) Manager posted by Boardroom Appointments

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Job Description

KEY RESPONSIBILITIES
Transport Service Provider (Subcontractor) Management

  • Maintain and update the TSP/vendor database, ensuring all documentation, compliance certifications, and onboarding information remain current
  • Monitor subcontractor fleet availability, roadworthiness, licensing, and maintenance cycles
  • Oversee route allocations, load scheduling, and daily execution monitoring
  • Ensure subcontractors adhere to company service level standards, business rules, and operational processes
  • Manage communication between subcontractors and internal teams to ensure smooth operations and timely escalation of issues
  • Conduct regular performance reviews of subcontractors based on KPIs (on-time arrivals, communication, quality of service, turnaround performance, and exception handling)

Compliance, Safety & Risk Management

  • Oversee health and safety compliance for all subcontractors in line with legislative and company requirements
  • Ensure compliance with transport regulations, company policies, and client contractual requirements

Commercial & Business Development Support

  • Contribute to identifying, sourcing, and onboarding new subcontractors to grow capacity and improve service coverage
  • Support the commercial team in seeking new business opportunities and participating in proposal inputs
  • Build and maintain strong relationships with both transport partners and customers to support operational and commercial growth
  • Provide market insight on rates, capacity availability, transport cost drivers, and performance trends

System and Technology Management

  • Leverage technology to manage subcontractor relationships, ensuring performance tracking, streamlined communication, and compliance with project timelines and deliverables
  • Integrate vehicle tracking systems to monitor subcontractor fleets in real time, utilising driver applications for accurate updates, route optimisation, and efficient POD management
  • Manage centralised data through a custom-built transport management system to enhance supply chain visibility, improve information flow, and reduce invoicing cycle times
  • Utilise digital tools for contract management, automated reporting, and real-time collaboration to drive efficiency across all subcontractor engagements
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Operational Coordination & Administration

  • Monitor service providers communication efficiency, responsiveness, and overall professionalism
  • Prepare operational reports, dashboards, KPI summaries, and incident/claim logs
  • Assist with route planning optimisation, special project rollouts, and escalation management
  • Drive continuous improvement initiatives across subcontractor processes

QUALIFICATIONS & SKILLS REQUIRED

  • Grade 12 / Matric (essential)
  • Degree/Diploma in Logistics, Supply Chain Management, or Transport Management (advantageous but not essential)
  • Minimum 23 years experience in transport operations, subcontractor management, fleet coordination, or logistics control (advantageous)
  • Experience across multiple logistics sectors (general freight, tankers, containers, tippers, abnormals, and cross-border transport) advantageous
  • Understanding of transport legislation, safety requirements, and general logistics workflows



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