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Durban: Dialler Analyst posted by K2 Recruit

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Job Description

We are looking for an A-Player to join our UK Product Advisory team servicing our UK clients. You will generate fees by optimising data usage for our UK Product Advisors. You must be passionate about data, analytical, tech savvy, and pay attention to detail.

Key Responsibilities:

Optimise data usage.

Analyse data and trends to enhance performance.

Collaborate with the Product Advisory team to exceed performance targets.

Leverage AI to create competitive advantage.

Stay at the forefront of innovation in dialler management strategies.

Skills:

Excellent analytical skills.

Attention to detail and data trends.

Proven ability to work with large data sets and BI tools.

Understanding of dialler strategies.

Tech and AI savvy.

Excellent communication skills.

Qualifications:

Degree in Information Technology or Computer Science

Required:

Three (3) years experience as a Dialler Manager or Analyst.

Connex One or ConnexCS experience essential

Work UK hours and take UK Bank holidays.

Ability to work from home if required (min 20 meg fibre line)

Valid drivers license.

Own transport.

A-Player:

Self-managed.

Adds insights above and beyond.

Someone a leader would gladly rehire.

Has an unquenchable thirst for learning.

Is obsessed with client experience.

Is brave, proactive and innovative.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in Kwazulu-Natal

The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.

Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.

Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.

The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.

Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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