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Durban: Key Account Manager

Date 2024-12-20
Job Title Key Account Manager
Employer
More Information
Salary Market Related
Category Sales
Location eThekwini
/ Durban

Job Summary

Job Descriptions Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquiring a thorough understanding of key customer needs and requirements Expanding the relationships with existing customers by continuously proposing solutions that meet their objectives Ensure the correct products and services are delivered to customers in a timely manner Serve as the link of communication between key customers and internal teams Resolve any issues and problems faced by customers and deal with complaints to maintain trust Play an integral part in generating new sales that will turn into long-lasting relationships Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Job Skills Excellent organizational skills Ability in problem-solving and negotiation BSc/BA in business administration, sales or relevant field Excellent verbal and written communication skills. Work well under pressure and commit to deadlines. Have excellent people skills and intuitive to customers business needs. Be well-groomed and presentable. Minimum Requirements Grade 12 Qualifications in Sales or Business 2years experience in sales and providing solutions based on customer needs Proven experience as key account manager

Key Account Manager position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2024-12-20 in the Sales category

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Durban: Key Account Manager

Date 2024-12-09
Job Title Key Account Manager
Employer
More Information
Salary Market related
Category Accounting Finance
Location eThekwini
/ Durban

Job Summary

Our client is looking for a proactive and detail-oriented Key Account Manager to manage and nurture relationships with key clients and support market growth efforts.

Responsibilities:

Client Relationship Management: Build and maintain strong, long-term relationships with new and existing clients. Understand client needs, objectives, and challenges. Ensure accurate documentation, pricing, and stock information is provided to clients. Facilitate timely provision of shipping and clearing documentation. Assist with managing client credit limits and debtor accounts. Order Management: Collaborate with the team leader to ensure efficient order processing. Monitor labelling and special requirements for various orders. Escalate significant issues to the Business Development Manager (BDM) as needed. Reporting and Brand Development: Assist the BDM in creating supplier reports and providing market feedback. Support brand development efforts to identify sales opportunities and increase revenue. Monitor brand performance and recommend adjustments to achieve objectives. Contract and Negotiation: Ensure shipping and payment terms are mutually beneficial. Manage pricing, discounts, and service level agreements. Administration: Handle diverse, fast-paced tasks with extreme attention to detail. Perform strategic administrative duties and filter tasks effectively. Problem-Solving and Conflict Resolution: Address and resolve client concerns promptly. Develop preventive strategies to mitigate future issues. Market and Industry Research: Stay informed on industry trends and competitive landscapes. Provide clients with relevant insights and solutions based on market knowledge. Sales and Revenue Targets: Support the BDM in achieving sales and budget targets for assigned markets. Monitor and report on key performance indicators (KPIs). Key Skills: Strong communication, negotiation, and interpersonal skills. Strategic thinking and problem-solving abilities. Excellent organizational skills with extreme attention to detail. Quick decision-making and adaptability in a fast-paced environment. Proficiency in administrative and technological tools. Relationship-building and customer-focused mindset. Self-motivated and goal-driven with a resilient approach. Innovative, strategic thinker with a solution-oriented attitude. Proven experience in key account management or a similar role. Strong understanding of company products, services, and industry dynamics. Results-oriented with a history of meeting or exceeding sales targets. Qualifications: Bachelors degree in Business or a related field.

Key Account Manager position available in eThekwini, Durban. This job position was posted by . The job has been posted on 2024-12-09 in the Accounting Finance category

Click Go Apply to apply online!


You might also like to look at the available jobs in the same area.

Apply directly for this position
Some posts have contact information included with other instructions. All applicants are urged to read the instructions carefully.
We will list jobs at the bottom of each job, so feel free to scroll down and continue your search.

View Job  Durban: Distribution Centre Manager posted by Goldman Tech

We do not accept any job applications and merely offer the service of daily jobs being mined and displayed on our job portal.
Each job post has a link to take you directly to the original post to apply on their website or the original website where the post came from.


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Posted in Jobs in Durban, Jobs in eThekwini

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